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Gemini Exchange Review

3.8

Main Selling Points

Green Check Logo Popular cryptocurrencies accepted
Green Check Logo Fully licensed
Green Check Logo Safe & secure

4

Security

4

Usability

4

Support

3

Fees

4

Features

Gemini Basic Information

Gemini Trust Company LLC, is a centralized cryptocurrency exchange that enables investors to buy, sell, and securely store digital assets such as Bitcoin, Ether, and Litecoin. It’s beginner friendly and highly regarded for its intuitiveness and safety levels.
Accepted Cryptocurrencies

Year Founded

2014-06-16 00:00:00

Headquarters

New York, United States

Type of Exchange

Centralized

Cryptocurrencies Available

100+

Overview

  • Supports ERC-20 tokens, DPI, and index tokens.
  • It has $30 billion in crypto under custody
  • Owns a NFT marketplace, Nifty getaway.
  • Get up to 8.05% high-yield interest on your cryptocurrency through Gemini Earn.
  • Has a native coin, Gemini Dollar (GUSD).

Introducing Gemini Crypto Exchange

Gemini review homepage

Gemini exchange, formerly Gemini Trust Company LLC, is a centralized cryptocurrency exchange that enables investors to buy, sell, and securely store digital assets such as Bitcoin, Ether, and Litecoin. It’s beginner friendly and highly regarded for its intuitiveness and safety levels. Gemini operates from the US and is one of the largest crypto marketplaces in the country and worldwide. It touts itself as one of the fastest virtual coin exchanges, with the ability to settle orders in microseconds. You can access the platform both on mobile and PC versions seamlessly. The mobile app is advanced with a payment feature for settling transactions in digital coins. Gemini has proven to be a well-regulated exchange that functions as a custodian and wallet. As a private exchange, Gemini has attracted many investors in recent years. Surprisingly, it won the Markets Choice Award for “Best Crypto Exchange” in 2019 and became the world’s first SOC 2 Type 2 certified crypto exchange and custodian. We have taken our time to craft an in-depth Gemini review. Read through to determine if it is the right fit for you.

Gemini Pros & Cons

  • Pros
  • Available in all 50 US states Pro
  • Strong security measures Pro
  • Supports over 70 cryptocurrencies Pro
  • Earn up to 8.05% APY Pro
  • Insurance for hot wallets Pro
  • Learning Hub Pro
  • Cons
  • Trading fees can be high Con
  • May be complicated for true beginners Con
  • Some popular cryptocurrencies like Cardano (ADA) are missing Con
  • Complex fee structure when not spot trading Con

Company Overview

Gemini Founding Team

Gemini Founding Team

The Gemini cryptocurrency exchange was founded in 2014 by the Winklevoss twins (Cameron and Tyler Winklevoss). They are well-known crypto billionaires who founded ConnectU, the forerunner to Facebook. The twins established the exchange under the formal name Gemini Trust Co., LLC. They set up the exchange after struggling to find a secure location to store their cryptocurrency assets.

It’s also worth noting that they received a $65 million settlement from Mark Zuckerberg, claiming that Facebook was their idea that the Facebook owner stole, as portrayed in the film “The Social Network.” At the time, all three were Harvard University students. They later moved into crypto and created this platform. Information on LinkedIn shows the firm has over 150 employees experienced in different fields of IT, Finance and Business Management.

Gemini Market Share

Gemini Market Share

As of this writing, the Gemini exchange had an average daily volume of $18 million and ranked the tenth largest digital coin marketplace by volume, according to CoinMarketCap. It receives an average of 150,000 visitors weekly and has a rating of 6.3 out of ten by weekly website traffic. The firm’s token, Gemini Dollar (GUSD), has a market cap of $330,515,194 and a circulating supply of 331,925,142.19 GUSD. Its rank is #112 at the price of $0.9952 and has a market dominance of 0.03%.

License & Insurance

Gemini Exchange License & Insurance

The Gemini cryptocurrency exchange is among the few crypto exchanges regulated in the US. Gemini is regulated by the New York State Department of Financial Services (NYSDFS). It received another license in Chicago in 2019, where it set up an engineering hub focusing on new product development.

Gemini exchange offers FDIC insurance for USD deposits up to $250,000 and digital asset insurance for funds held in its hot wallet. This security measure helps secure investors’ funds in case of a security breach or a hacking incident.

Reputation and Security

Gemini Reputation and Security

History has proven that crypto exchanges have become a consistent target for hackers, particularly as the popularity and price of digital assets have increased. Gemini has grounded itself as a reliable crypto exchange with air-gapped security measures. Besides publishing its developers, Gemini exchange is transparent with its trading features and platforms, which helps improve its user’s trust. There haven’t been any incidents or reports of controversy tied to this exchange. Yusuf Hussein, the risk and security manager, is highly proficient and has been a security expert since 2005. Gemini exchange also partners with leading tech providers like Samsung to offer its users a more secure trading environment. Besides, most employees are headhunted from forerunners like Coinbase and Binance, meaning they come on board with tons of experience. This is probably why the platform is considered one of the safest in the industry.

While the company is doing everything possible to secure your funds, it is advisable as a Gemini investor to fully use all security features recommended by the exchange. Also, avoid common scams like technical support and get-rich-fast scams.

Security Features

As discussed above, Gemini exchange kicked off with a security conscious mentality. The platform offers insurance and solid security measures to offset losses from potential hacks. For example, when you open an account, you must provide personal information such as your email address, bank account information, phone number, and some form of identification. This information helps identify an account to its rightful owner. This review confirms that Gemini exchange is a secure crypto exchange. Let’s look at Gemini’s security features in detail.

  • gemini review aicpa socSOC 1 Type 1, SOC 2 Type 1, and SOC 2 Type 2: Gemini is the first SOC 2-certified crypto exchange in the industry to highlight its commitment to security. Third-party auditors give the SOC 2 examination, which assesses a product or company’s levels of security and compliance.
  • Two-factor authentication (2FA): The platform stores most of its investors’ assets offline. You will also need two-factor authentication(2FA) to log in, withdraw or entirely disable withdrawals from your account.
  • Know Your Customer (KYC): To access all Gemini exchange trading features, you must first provide KYC details. The KYC verification process includes uploading a government-issued photo like an ID passport or driving license, and you will be ready to go.
  • Wallet address whitelisting: Whitelisted addresses are approved addresses that users create and use to withdraw from their accounts. This means that if someone steals your login details and secret codes like passwords, they can’t send your money to any other address other than the whitelisted one.

Complaints Received

We have cemented the fact this platform has an intuitive, beginner-friendly interface, is secure, and is highly lauded for its reliability. However, customers have shown mixed feelings about the Gemini exchange platform. Its trust-score averages 1.2 out of five-star ratings across 759 Trustpilot reviews. Reported issues stem from frozen accounts, lengthy verification processes, and poor customer support. KYC is responsible for the lengthy verification process, which is crucial to help strengthen the security of users’ funds. Gemini needs to do much more in terms of addressing the issues raised, and improve its customer ratings.

Is The Gemini Crypto Exchange Secure?

Crypto assets, unlike bank deposits, aren’t FDIC-insured. Conversely, Gemini maximizes the security of your crypto assets through various multi-layered security measures.

Gemini Exchange employs sophisticated analytic tools to track the origin of coins sent and received via the platform. This monitoring activity’s primary goal is to ensure all users’ safety and reduce the risk of fraud and illegal activity.

Furthermore, the platform keeps its users’ funds offline in a cold storage system that online attackers cannot access. This doesn’t mean that the small percentage of online funds is up for grabs by online attackers. The platform stores it in an online hot wallet and protects it from hackers through multiple safety layers. It should be noted that while the larger Gemini exchange clients are not insured, UK accounts are covered up to an equivalent of $250,000. The insurance policy, however, doesn’t cover losses from trading and unauthorized access to your account using your login details.gemini review fiduciary and qualified custodian

Order Types

The Gemini exchange order types are only available in the ActiveTrader interface. They include:

  • Market Orders
  • Limit Orders (immediate-or-cancel (IOC), maker-or-cancel (MOC), stop-limit, and fill-or-kill (FOK) orders).
  • Trailing Stop Orders
  • Stop Loss Orders.

Staking/Interest-Earning Accounts

Gemini Earn is a lending program that allows you to earn interest on your crypto balance. Through this feature, you can lend crypto assets like stablecoin designed to maintain a consistent value. It lets you yield competitive interest for lending your crypto assets primarily to institutional investors. On some of your holdings, you can rake in up to 8.05% annual percentage yield (APY), or 1.49%, if you want to earn with Bitcoin.

Gemini Earn has partnered with Genesis, a digital asset trading firm. Gemini’s third-party borrowers are vetted periodically and must return funds according to the terms of the loan agreement. While the additional risk and complexity of lending crypto probably don’t make sense for most beginner investors, it offers another way to generate more value from your crypto. It is worth noting that the funds in your Gemini Earn account are held with Gemini’s third-party partners, so the Federal Deposit Insurance Corp doesn’t insure them.

Exchange Token

In addition to over 20 crypto assets, Gemini exchange boasts its currency, Gemini dollars (GUSD). The Gemini Dollar is the first regulated stablecoin in the world that can be used in all transactions, from spending to lending to investing. It’s backed by US dollars held at State Street Bank and Trust Company and offers 1:1 transferability back to US dollars at any time. And Gemini has partnered with BlockFi to offer savings accounts for your Gemini dollars with interest rates of up to 7.4% APY.

Asset Classes

NFTs: The Nifty Marketplace is Gemini’s recently launched platform where you can buy and sell digital art and collectibles. You can also store digital artistic assets in the marketplace, which increases trust and security for both the buyer and the seller. While many NFT marketplaces allow anyone to mint NFTs, Nifty Gateway is a selective curated digital art platform.

Utility Tokens: Gemini exchange offers over fifteen utility tokens including Gemini Dollars (GUSD), which is used for staking and settlement of platform fees. GUSD is a USD backed token. Others include AAVE, LINK, COMP and INCH.

Digital Currencies: Gemini offers a wide variety of digital currencies. You can buy and sell all major cryptocurrencies on this exchange, such as BTC, ETH, LTC, ADA and DOGE.

Leverage

Due to regulatory oversight, Gemini exchange doesn’t offer margin or leveraged trading.

OTC Desk

Gemini doesn’t have an OTC desk but supports OTC desk trades with its new product, Gemini Clearing. Gemini clearing is an entirely electronic and settlement solution offering off-exchange or over the counter (OTC) crypto trades. Such crypto trades can be arranged bilaterally between two parties or brokered via a third party. This feature ensures timely settlement and mitigates counterparty risk. Both parties are subject to Gemini’s robust KYC and BSA/AML programs, and all the trade parties are private to the parties involved and not published on the platform’s market data feed.

Other Significant Features

Active Trader: The active Trader has extensive features like advanced charting capabilities, tracking multiple order types, block trading, and more crypto-to-crypto trading options. Professional graders can join active traders and take advantage of all the premium features, such as increased security, anonymity, and lower trading costs.

With Gemini’s Active Trader, you can place several order types like market or limit orders, deep order book visibility, and more. Even if the features don’t excite you, you will enjoy executing trades at a lower fee via the Active Trader.

CryptoPedia: Besides a user-friendly interface, Gemini issues a warm welcome to novice traders via its comprehensive education library, Cryptopedia. The Cryptopedia educational resources make it a snap for anyone who wants to test the digital coin market.

Here you will learn everything about crypto, including bitcoin’s history and NFTs’ work. This feature is helpful, especially to crypto beginners who get headaches from constant crypto complex terms. If you plan to invest in crypto seriously, it is crucial to learn about complicated interfaces.

Gemini Pay: As the name suggests, the feature allows you to make payments with crypto in over 30,000 retail locations in the US with QR code technology. Users can choose their preferred payment cryptocurrency. For example, you can spend Ethereum (ETH) to buy dinner but leave your Bitcoin balance intact.

Using the Gemini dollar through Gemini Pay will allow you to avoid price fluctuations of other currencies. You can access the Gemini pay feature through its mobile app.

Gemini Wallet

Gemini offers two wallets: a cold storage system called Gemini Custody and an insured hot wallet, Gemini Wallet. Gemini Custody, which moves your crypto of the network for secure holding by Gemini, charges a 0.4% fee each year. It is regulated as a New York State Trust company. Hence, all assets stored here are entirely secured and insured. Gemini Wallet offers high-security storage online and insurance against theft of digital assets.

The Gemini custody allows high liquidity and access and trades your funds whenever you want. Currently, the Gemini custody service supports 24 types of assets, with the possibility of a future expansion.

gemini review credit card

Gemini Credit card: With the Gemini credit card, you can earn crypto rewards on your purchases. Interestingly, you can redeem and move your crypto assets to your account wherever you want, plus the interest you’ve earned so far with zero transfer or withdrawal fees. The Gemini credit card earns you up to 3% back in the cryptocurrency of your choice. Here’s how the rewards break down:

  • Restaurants get 3% back.
  • 2% cash back at grocery stores
  • Everything else: 1% refund.

You can also switch to a different cryptocurrency at any time. You’ll earn your rewards in crypto, and you’ll have 40+ options to choose from, including Bitcoin, Ether, and more.gemini review credit card

gemini review credit card how it works

Available Tokens

While Gemini exchange offers fewer cryptocurrencies than other significant exchanges, around 100 assets are currently available on its platform. Here’s a partial list of cryptocurrencies and stablecoins available on Gemini:

  • Bitcoin (BTC)
  • 0x (ZRX)
  • 1 inch (1 INCH)
  • Aave (AAVE)
  • Balancer (BAL)
  • Chainlink (LINK)
  • Compound (COMP)
  • Dai (DAI)
  • Decentraland (MANA)
  • Dogecoin (DOGE)
  • Enjin Coin (ENJ)
  • Ethereum (ETH)

Trading Pairs

Gemini has over 128 trading pairs, with the leading active pair being ETH/USD, with a 24h volume of $23,072,283.34. The trading pairs include BTC/USD, SOL/USD, USDC/USD, DOGE/USD, and BTC/GBP.

Gemini review transactions

Payment Methods

Deposits & Withdrawals Methods:

The Gemini cryptocurrency exchange accepts deposit methods like ACH transfer, Gemini Dollar, and debit card payment. You can withdraw from your Gemini account by ACH transfer or wire transfer if you have digital assets in another offsite wallet and need to fund your account with them. You can do so if your cryptocurrencies are BTC, ETH, BCH, LTC, or ZEC.

Limits

Suppose you are using the debit or credit card method. The maximum daily deposit amount is $500 and $15,000 monthly, and the daily withdrawal limit is $100,000.

Gemini Fees

Gemini’s main drawback is its high trading fees, which vary depending on your platform. The default Gemini Exchange, the platform used by the exchange’s web platform and mobile app, is significantly more expensive than Gemini ActiveTrader. Let’s look at various Gemini exchange fees.

  • Deposit and withdrawal fees: The crypto exchange doesn’t charge depositing money into your Gemini account unless you use a debit card (3.49% of the total purchase amount). Also, you won’t incur any charges to withdraw from your account or US dollars from your account after selling crypto assets as long as you execute ten withdrawals or below monthly. Over ten withdrawals a month will cost you a hefty fee.

Note that Ethereum and other ERC-20 cryptocurrencies will charge you a withdrawal fee. For example, Ethereum token fees are calculated based on network conditions at the withdrawal time.

  • Convenience fee: Gemini charges a flat 0.5% above the current trading price (convenience fee)regardless of the size of your purchase. For instance, if bitcoin has a prevailing market price of $10,000, Gemini would charge $10,050. As a result, small purchases will incur significantly higher fees.
  • Custody fees. Gemini exchange charges institutional investors a 0.40% custody fee if they want to store over $1 million in assets in their Gemini Custody account. There is a $125 administration withdrawal fee as well.
  • Maker and Taker fee: The platform has a different rate structure based on a 30-day dollar volume of trades on its ActiveTrader platform for advanced traders. The amount you pay depends on whether your request for cryptocurrency is matched with someone else’s existing request to buy or sell cryptocurrency or if you are making a new request that you will then match with someone else. The former is called a “taker” trade because it takes away liquidity from the exchange, while the latter is called a “maker” because it creates more liquidity.

These are important distinctions because you can expect to pay a higher fee for the same trade as a taker since you are reducing the available liquidity in Gemini’s ecosystem. Unfortunately, there is no way of knowing if you are a maker or a taker until the trade goes through. The more you trade over 30 days, the less you pay in maker and taker fees.

In addition, Gemini exchange offers an auction model for select cryptocurrencies, which collects orders in bulk and operates on a separate fee schedule. The “auction” option allows the sale of blocks of cryptocurrency at a maximum buy price or minimum sell price.

For instance, Gemini has both mobile and desktop fee schedules. Fees can range from $2.99 for trades more significant than $50 but less than $200 or 1.49% for trades of at least $200 or more.

Getting started with Gemini Exchange

Getting started with Gemini is a walk in the park. You will need your real name, email address, and password to sign up. Next, confirm your email, set up multi-factor authentication, and begin the KYC identity verification process. Finally, link your bank account or debit card and buy and sell digital assets.

User Experience

gemini active traderGemini’s Mobile and Desktop Apps

Trading with the Gemini website or their user-friendly app is effortless. Novice traders will enjoy Gemini’s simple buy and sell options and comprehensive support page. Expert traders will appreciate the active trader platform stocked with advanced charting tools and multiple order types, allowing users to execute trades quickly.

Crypto investors claim most crypto mobile apps are tedious to use and have limited trading features, but that isn’t the case with Gemini’s mobile app. With the Gemini mobile app, you can trade and do most things, giving you an experience similar to using their desktop platform. However, we advise you to use their desktop app for complex trades as they can be tedious if done via phone.

The platform offers a free app for both iOS and Android users. Both models mimic similar functions and features as the desktop platform. It is available on the Apple App Store and Google Play with high ratings.

Note: Gemini exchange only allows users to close their accounts via the web or a mobile browser.

Customer Support

For inquiries, you can contact Gemini customer support via email or chat. Nonetheless, the exchange has a detailed help center where you can get answers to commonly asked questions.

If you need further help, you can chat with the virtual chatbot or submit a ticket with your inquiry details. Unfortunately, Gemini lacks live support over the phone for individual users.

Gemini vs. Other Crypto Exchanges

Gemini vs. Coinbase

Gemini and Coinbase are top crypto exchanges in the US and globally. They both share an almost similar fee structure. However, Gemini supports fewer coins compared to Coinbase. Both crypto exchanges have crypto rewards cards that allow cardholders to earn rewards from purchases. Gemini has a credit card, while Coinbase has a debit card. Finally, both exchanges have robust security and strive to meet regulatory requirements in their jurisdictions. Unlike Coinbase, Gemini offers interest accounts that would benefit an investor or HODLer. Gemini is available in 60+ countries, while Coinbase Exchange is available in over 100. Moreover, Gemini is licensed in all US states, while Coinbase is licensed in all but Hawaii.

Basis Gemini Coinbase
Exchange type Centralized Decentralized
Founder The Winklevoss twins Brian Armstrong and Fred Ehrsam
Fees $0.99-$2.99 orders < $200, 1.49% for orders at least $200 (default), 0% – 0.40% (Gemini ActiveTrader) Variable fees (Coinbase), 0%-0.60% (Coinbase Advanced Trade)
Proprietary token GUSD USDC
Customer support Email support, support ticket, FAQ, chatbot Email, chat, and live phone support

Gemini vs. Binance

Gemini exchange and Binance are industry-leading crypto exchanges. Both exchanges have a mobile app, a digital wallet, and interest accounts. However, Binance is a larger platform supported in over 180 countries. Conversely, Gemini, a rapidly growing exchange, currently supports over 50 countries on almost all continents. Additionally, Binance offers low fees and supports over 600 coins, while Gemini has limited crypto assets and charges high fees. Binance also scores more in terms of active users. It boasts over 28.6 million users, while Gemini has about 13.6 million users.

Basis
Exchange type Centralized Decentralized
Margin Trading No Yes
Proprietary token GUSD BNB, BUSD
Fiat trading No Yes (Stablecoins Only)
Trading Fees $0.99 – 1.49% 0.10% – 0.02%
Fiat Currency Trading USD USD/EUR + 50 more

Is the Gemini Exchange Right for You?

Gemini exchange claims the win for top-notch security and earning interest via the Gemini Earn. With over 60 supported coins, the exchange can be a great place to start if you want to dip a toe into the crypto world of investing. Through its user-friendly features and interfaces and unlimited educational features, it is a sure bet you won’t get lost with Gemini. It is a good fit for investors of all skill levels who want a full-featured cryptocurrency platform.

Final Verdict: Is Gemini Worth It?

gemini coins upThose seeking a secure, user-friendly platform to buy, sell, and trade cryptocurrencies may find what they’re looking for with Gemini. It provides an easy-to-navigate interface and a simple buy/sell form for beginners. Advanced traders can benefit from its Active Trader platform, which offers advanced charting tools and multiple order types.

Crypto investors will also enjoy real-time status updates about downtime and scheduled platform maintenance.

While Gemini’s fee structure is more complex than what you might see on other leading platforms, it’s transparent about fees so that you won’t be surprised by unexpected costs. Whether you’re new to crypto or a seasoned trader, Gemini could be worth considering if you’re looking for the best crypto exchange for crypto investing and trading in the US.

FAQs

What are the benefits of using Gemini Exchange?

As a Gemini exchange user, you will benefit from top-notch fund security, premium trading features, a beginner-friendly learning resource, and excellent exchange rates.

What are the key features of Gemini Exchange?

Gemini exchange has excellent features that make it stand out from its competitors. These features include Gemini clearing, Gemini Earn, Gemini Wallet, Gemini custody, and the NFT marketplace.

How easy is it to use Gemini Exchange?

Gemini exchange is a crypto exchange for all levels of traders because it has options for every Trader. Beginner traders may use the Gemini basic platform to trade and, if stuck, may consult the CryptoPedia on how to trade on the platform. The active Trader will sort out advanced traders who would love to up their trading game.

What are the fees associated with using Gemini Exchange?

Gemini’s numerous features call for various fees. The crypto exchange charges a 1.49% transaction fee for trades over $200.

How secure is Gemini Exchange?

Gemini’s robust security features and the fact that it has never been hacked prove it to be a secure crypto exchange.

What customer support options are available?

Gemini exchange lags in terms of customer support. Gemini customer support options are email, chatbot, FAQ, and support tickets.

What is the process for buying and selling cryptocurrencies on Gemini Exchange?

Buying and selling digital assets on the Gemini exchange website and app is fast and straightforward. Visit the market tab, choose the cryptocurrency you wish to buy or sell, and proceed.

What payment methods are supported?

Payment methods include credit and debit cards, wire transfers, and ACH transfers.

 

Are there any restrictions on who can use Gemini Exchange?

To use Gemini exchange, you must be over 18 and within the supported 60+ countries, including all 50 US states, Canada, South Korea, Hong Kong, Singapore, and the UK.

Eugene Abungana photo

Investment Analyst, Financial Analyst, and Institutional Trader

144 Articles
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Facts Checked by Josip Putarek, Senior Author