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Kraken Exchange Review


Main Selling Points

Green Check Logo Huge selection of cryptos
Green Check Logo Fully licensed











Kraken Basic Information

Accepted Cryptocurrencies

Year Founded

2021-06-15 00:00:00


San Francisco

Type of Exchange


Cryptocurrencies Available


Kraken Overview

  • 2% share of crypto spot volumes in 2021
  • Supports staking, OTC desk, margin, and futures trading
  • Upcoming NFT marketplace.
  • Based on Euro trading volume, Kraken is the largest cryptocurrency exchange.

Introducing Kraken Crypto Exchange

Kraken exchange devices

Kraken exchange is one of the oldest digital asset marketplaces around. While age and quality are not synonymous, this site has gained popularity in the crypto community for offering top-notch services. Users can use the exchange to buy and sell market-priced crypto coins. If you are an advanced trader, you can also do margin and futures trading. It supports at least 120 virtual currencies and comes with additional unique features such as coin staking to earn rewards. Like Coinbase, it’s one of the few crypto exchanges that are licensed to operate in the US, which also increases its credibility. Kraken exchange serves both individuals and large institutions by offering deep liquidity and personalized solutions. You can trade over the counter or use spot and futures trading features to invest in digital assets. Novice traders will have abundant trading options when using the main Kraken platform. For advanced users, it’s best to go with Kraken Pro, which offers premium features and low trading fees.

Pros and Cons

  • Pros
  • It accepts over 120 coins Pro
  • An easy-to-use interface Pro
  • High liquidity Pro
  • Bitcoin withdrawal fees are relatively low. Pro
  • A comprehensive list of educational resources Pro
  • Margin and futures trading Pro
  • Supports staking Pro
  • Cons
  • High fees, unless you use Kraken pro Con
  • It only accepts seven fiat currencies. Con
  • Limited platform features Con

Company Overview

Founding Team

Founding Team

Jesse Powell founded the Kraken exchange platform in 2011 but didn’t go live until 2013. Jesse Powell’s mission was to provide a quick and secure way to invest in the cryptocurrency space. He was selected to assist Mt. Gox in investigations, liquidation and redistribution of assets after it was hacked. Most of Mt. Gox account holders moved to Kraken to facilitate liquidity, causing its user base to explode instantly.

Kraken exchange partnered with Germany’s Fidor Bank AG during its initial launch, making Kraken the only crypto exchange where people could buy bitcoin with Euros at the time. It became a critical piece of European crypto infrastructure by creating the only European on-ramp to crypto platform. Another factor contributing to its early dominance and popularity among the crypto trading community was its inclusion in the Bloomberg Terminal to provide market data on bitcoin trading.

Kraken Market Share

Kraken Market Share

Kraken is the world’s fourth-largest centralized cryptocurrency exchange. The exchange has a 3.2% share of crypto spot volumes as of 2021. Binance, Coinbase, and FTX, its main competitors, captured 66%, 12.3%, and 6.6% of crypto volume, respectively. The site is, however, the largest in terms of euro trading volume. Kraken had $450.00M in revenue, a $100 billion valuation, $1.3 billion in funding, and a 114% growth rate as of October 2022.

Kraken Exchange License and Insurance

Kraken Exchange License and Insurance

Key regulatory bodies such as FinCEN (US), FINTRAC (Canada), FCA (UK), and AUSTRAC have granted Kraken exchange licenses (Australia). In addition, the exchange received a Special Purpose Depository Institution Charter (SPDIC) from the state of Wyoming in 2020. As a result, it intends to commence banking operations between 2022 and 2023. Once that happens, the firm will offer custodial services, US dollar deposits, debit cards, salary accounts, and stock trading all in one app, thanks to the SPDIC license.

Another thing that sets this platform apart is that the charter grants it access to the Fed’s payment rails. The license, however, has some disadvantages. Kraken Bank, for example, becomes a “custody bank” and can’t lend on its crypto deposits. Furthermore, it must hold 100% of its customers’ deposits as reserves in the form of US Treasury securities, corporate debt, and other high-quality debt instruments.

Insurance-wise, Kraken believes cryptocurrency exchanges aren’t savings institutions or cryptocurrency wallets. As a result, they are ineligible for deposit insurance programs.

Kraken Security and Reputation

Kraken Security and Reputation

Kraken claims to offer users financial stability, with full reserves, healthy banking relationships, and a high standard of legal compliance, in addition to keeping your funds safe from theft. True to its word, the platform ranks highly on CER, a cryptocurrency exchange security review platform.

Due to the irreversibility of cryptocurrency blockchain transactions, crypto accounts are a common target for fraud. When using Kraken or any other exchange, be aware of these risks. The site, fortunately, has never been hacked.

Security Features

Kraken crypto exchange security featsReviewing a crypto exchange’s security features when looking for one is critical, as this will determine how secure your crypto will be. Kraken exchange has unique features that protect your funds. Here are the leading ones:

  • Two-factor authentication (2FA): Two-factor authentication (2FA) adds an additional safety layer to your login process, making it impossible for anyone to access your account without a second authorization. You can create two different factor codes to sign in, withdraw and trade with.
  • Cold storage: Kraken exchange claims to store 95% of its users’ funds and NFTs in cold storage units worldwide. This eliminates the possibility of users losing funds to hackers like it happened with Mt. Gox between 2011 and 2013.
  • Kraken Security Labs: The exchange uses the Kraken security lab to test third-party products and services to identify, publicize, and resolve issues before online attacks exploit them.
  • World-class security team: The Kraken exchange team has hired security professionals who take a risk-based approach to secure users’ assets. The security team comprises professionals who have spent decades designing security programs for well-known brands, investigating the most difficult consumer data breaches, and developing security technology that top brands and businesses rely on.
  • 24/7 surveillance: Platform security is also guaranteed with 24-hour surveillance. Kraken exchange secures its servers with secure cages constantly monitored by armed guards.
  • Data encryption: The crypto exchange has encrypted all sensitive information belonging to users at both the system and data levels. It performs vulnerability testing regularly to ensure the security of your funds.

Complaints Received

Kraken Exchange has a Trust Pilot rating of 2.2/5 based on 1,808 customer reviews. While only 20% of Kraken users praise the platform, most complain about lengthy customer support responses, closed accounts, and holding funds beyond the initial security period. The site appears to be doing its best to respond to every customer issue, which is a fantastic step every cryptocurrency exchange should take. We could tell this from how the support team responded to trust pilot reviews and even suggested solutions for some problems. There were hardly any complaints regarding security of the platform. A few clients raised concerned about slow withdrawals too.

Is the Kraken exchange secure?

Online attackers have been targeting cryptocurrency firms for some time. While some companies refund users’ lost funds, you don’t want to be on this side because a refund isn’t guaranteed. As a result, selecting a secure platform is critical. Our Kraken crypto exchange review demonstrates that it’s safe due to the following features:

  • Withdrawal email confirmations with self-service account lock
  • API key permissions are granular and customizable, with range boundaries.
  • Email that is PGP-signed and encrypted for secure communication.
  • Account timeout can be configured for an additional layer of security.
  • Global time lock for maximum security while you’re away.
  • To keep you safe while browsing, Kraken employs SSL encryption.
  • Continuous, real-time surveillance for suspicious activity.
  • When trading cryptocurrency, there is no settlement risk and no charge-back
  • For urgent issues, live chat and email support are available 24 hours a day, seven days a week.

Available Kraken Tokens

The Kraken crypto exchange supports stablecoins and over 120 crypto assets. They include:

  • Bitcoin (BTC)
  • Cardano (ADA)
  • Dogecoin (DOGE)
  • Ethereum (ETH)
  • Litecoin (LTC) (LTC)
  • Polkadot (DOT) (DOT)
  • Polygon (MATIC)
  • Ripple (XRP)
  • Exceptional Lumens (XLM)
  • Solana (SOL)
  • Sushi (SUSHI) (SUSHI)
  • Uniswap (UNI) (UNI)
  • Tether
  • US Dollar Coin
  • Dai
Kraken exchange available cryptos

Trading Pairs Available

Kraken provides 130 trading pairs, including Cash-to-Crypto, Cash-to-Cash, and Crypto-to-Crypto. ZRX/USD, 1INCH/USD, USD/AAVE, AGLD/EUR, AAVE/GBP, AAVE/AUD, ZRX/GBP, ZRX/BTC, AAVE/ETH, BAT/BTC, USD/CAD, EUR/GBP, and AUD/GPS are some examples.

Kraken Payments

Kraken exchange deposit and withdrawal methodsDeposit and Withdrawal Methods

You can fund your Kraken account using SEPA, SWIFT, wire transfers, or domestic transfers. In most cases, your deposits and withdrawals will be processed within 1-5 business days.

Fiat deposit methods supported include US Dollars (USD), Euros (EUR), and Canadian Dollars (CAD), all with low fees. A bank wire transfer from within the US costs between $5 and $25, while it usually costs less than $10 outside the US. Depositing funds in CAD and EUR SEPA is completely free.

You can also fund your account with coins like Bitcoin, Ethereum, Qtum, Zcash, Ripple, Cardano, Litecoin, and Monero, which are all supported. Most accepted cryptocurrencies are free to deposit, but there is a small address setup fee in some cases. You can start trading within 10 minutes after funding your account.

kraken exchange fees

Kraken Fees

Kraken Basic charges a 1.5% fee for most crypto assets and a 0.9% fee for stablecoins. Extra fees will apply depending on how you deposit. For example, you will be charged 0.5% if you fund with a bank account, and 3.75% if you deposit with a debit/credit card or digital wallet.

Kraken pro fees could be lower as they are fixed based on an investor’s average 30-day trading volume. Most trades are subject to a 0.26% taker fee or a 0.16% maker fee. These fees gradually decrease until they reach 0% for traders with a past 30-day trade volume of more than $10 million.

Kraken exchange limitsLimits

Your funding limits are determined by your location, verification level, and asset type. It should be noted that Kraken limits are calculated in USD (even for currencies other than USD). A beginner client can only withdraw $5000 per day, whereas an intermediate user can withdraw up to $500,000. A pro-level client’s daily withdrawal limit is $10,000,000. New account holders can always level up by completing additional verification until they get to the pro account status.

Getting Started with Kraken Exchange

Kraken exchange review home dappGambl

You need to visit the Kraken exchange website and register to start using it. Sign up is pretty easy; simply provide a username, strong password, and specify your country. Your account will be ready in a few seconds. Sign in and finish setting up your profile. Keep in mind that while you are not forced to submit all your KYC details, account restrictions are only lifted when you verify your account. There are three main verification status as explained below:

  • Starter: This is the lowest accpunt holder level. All new accounts fall within this level. Users within this bracket have fully signed up and confirmed their email address.
  • Intermediate: To upgrade to an intermediate and Pro account, one must submit a valid photo ID (such as a passport or driver’s license), proof of residence (such as a utility bill), and your Social Security number or ITIN. This level of verification allows you to deposit fiat and trade Kraken futures.
  • Pro: The Pro verification level grants access to the maximum account limit of $10,000,000. It also provides access to an anonymous “dark” trading pool and an over-the-counter desk.

Follow the following steps to start trading on the exchange once your account is ready.

Step 1: Login to your account and select “Buy Crypto”

Step 2: Pick your trading pair such as BTC/USD

Step 3: Fill out the order form specifying details like the order type and volume.

Step 4: Confirm and submit your order.

Kraken User Experience

Kraken exchange devicesDesktop

Kraken exchange desktop version is user friendly, even for beginners. Everything from registration to taking trades is intuitive. You don’t need a lot of guidance to start trading. Unlike most digital currency platforms, this one doesn’t use the usual dark coloured background themes. Instead, it went for a blue and white them that gives it a neat appearance. Navigation is simple as the platform is highly organized. The extra security layers such as 2FA and API keys management gave us a sense of safety during this Kraken exchange review process. We understand the need for KYC, but we thought privacy-conscious users might not be comfortable with all the three levels of verification. Nevertheless, the process was seamless, and we had not issues at all.

Mobile App

The Kraken exchange mobile app is user-friendly with a vibrant design. You can use it mobile app to create and verify a new account, buy, sell, and convert cryptocurrency, enable sign-in 2FA, and deposit and withdraw cryptocurrencies. You can also use credit and debit cards to make purchases, pay with ACH online banking, and manage approved devices. The mobile app is as user friendly as the desktop platform, save for the small screen size.

Kraken Exchange Customer Service

Everything you need to find help on the site is available on the support page. You can submit a support ticket by filling the contact us form, or seek help via the platform’s live chat feature. Unlike most exchanges, the marketplace has also provided a direct contact phone number. If your issue is broad and probably requires evidence like screenshots or documents, we recommend seeking help via email. We did not find an FAQs page on the site. There are however, several crypto guides you can read to enlighten yourself about the marketplace. There is also a community around the exchange, even though it’s not big. You can follow it through Kraken’s social links below.

Kraken exchange support

Kraken Versus other Crypto Exchanges

Coinbase vs. Kraken

Coinbase and Kraken are well-known centralized cryptocurrency exchanges. Kraken exchange supports over 120 crypto assets, whereas Coinbase supports over 150 currencies. Both encourage staking, albeit at different rates. Kraken offers higher interest rates of up to 23% and allows you to stake more coins than Coinbase. Whereas Kraken supports futures trading, Coinbase only offers spot currency markets. Kraken also carries the day when it comes to fees. It charges lower amounts for transactions than its competitor, ranging from 0% to 0.26% (1.5% for instant buy, sell, or convert orders). Coinbase users pay at least 0.50% spread for the same transaction. Pro users on the Coinbase site are privileged since they spend a maximum fee of $2.99 to trade. Coinbase might seem friendlier if you are a beginner, as it has a minimum deposit amount of a meagre $2 compared to its counterpart’s minimum requirement of $10. Both sites are highly intuitive and easy to use, even for first-timers.

Binance vs. Kraken

Binance and Kraken are top digital coin exchanges boasting millions of users. They both feature in the top 10 list of the largest marketplaces by volume turnover and target intermediate and advanced users. Binance is the larger, with over 30 million subscribers and an average daily volume of at least $10 billion. Its counterpart has about 7 million active users and registers an average 24-hour trading volume of $400 million.

Binance provides traders with 20X leverage, which is four times what the Kraken exchange does. Although traders may not use 20X leverage, it’s a significant selling point. If you’re looking to set up a broad trading portfolio, Binance, which has 500+ assets, will be a better option than its counterpart, as it only hosts slightly over 120 coins.

While both sites offer low trading fees, Binance takes the prize home regarding trading fees. Users only pay 0.02% to 0.10% purchase and trading fees. Kraken’s charges start from 0% but go to as high as 0.26% per trade. For credit/debit card and bank wire payments, Binance users pay up to 4.5% for card payments and $15 for each wire transfer, while its competitor only charges 0.50% for bank transfers and a flat fee of $3.75 for card payments. Both platforms are highly secure with 2FA and SSL certificates.

For more crypto exchange comparisons, you might want to check out Bitfinex Exchange and how it compares to Kraken and other crypto exchanges.

Is the Kraken Exchange the right choice for you?

It goes without saying that every level of trader requires a secure platform. Kraken is a trustworthy and safe cryptocurrency exchange. It also has offers for both novice and experienced investors. Novice traders can begin their trading journey on the main Kraken platform, while experienced traders can proceed directly to the Kraken Pro. Kraken Pro has lower trading fees than the main platform. As a beginner, don’t upgrade to the pro version because you may struggle to navigate the platform. We believe the exchange is one of the best for traders as all levels.

Final Verdict

Kraken offers you four investment options at Kraken: crypto assets, futures trading, margin trading, and over the counter (OTC) trading. Also, the crypto exchange supports over 120 coins, attracting more users to the platform, increasing engagement, and creating more liquidity for existing users. As a crypto investor looking for a secure crypto exchange with better trading fees and advanced features, Kraken is a great pick.


What are the Benefits of Using Kraken Exchange?

As a Kraken crypto exchange user, you will enjoy high staking interest rates, a diverse list of crypto assets, and fund security. You can also select your preferred trading platform from the two options. Lower trading fees will be available to Kraken Pro users.

What are the Main Features of Kraken Exchange?

Margin and futures trading, staking, and crypto trading are all key features of the Kraken exchange.

How Straightforward is it to Use Kraken Exchange?

Using the Kraken exchange is simple if you select the platform that best suits your trading abilities. The Gemini Basic is easy to use for beginners, while expert traders will appreciate the advanced trading features of the Gemini Pro.

What are the Charges for Using Kraken Exchange?

The Kraken exchange charges withdrawal, trading, and maker and taker fees. Kraken Basic charges a 1.5% fee for most crypto assets and a 0.9% fee for stablecoins. You will also be charged a 0.26% taker or 0.16% maker fee.

Is the Kraken Exchange Safe?

Robust Kraken security features were evident throughout our Kraken review. Such strong features ensure the security of your funds. Kraken is a safe platform, but we suggest that you also take responsibility for your own security.

Is There a Limit to Who Can Use Kraken Exchange?

Except for Afghanistan, Congo, Cuba, Iran, Iraq, Libya, North Korea, Syria, Tajikistan, and two US states (New York and Washington), Kraken is available worldwide.

Eugene Abungana photo

Investment Analyst, Financial Analyst, and Institutional Trader

153 Articles

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Facts Checked by Josip Putarek, Senior Author