Please note that we cannot influence the problems of individual casinos. In that case, we encourage you to contact the relevant casino staff directly. You can find the email address of each casino in the corresponding casino review on our Site. We do not operate as a mediator, so if the site you’re having an issue with has a mediator in place, you will need to get in touch with them, not us. Our aim is to provide the most accurate review possible, this doesn’t mean we have any links or connections with any sites that we review.