There’s some great customer support available for this site. First and foremost, it offers live chat to players. This is a good start because it means that instant feedback is available for issues. However, if your problem requires a more detailed description and explanation, there is also a contact form. This makes it easy to get in touch and provide more details in order to get a good quality reply.
While it would be nice to have an FAQ in place, it makes up for this with its complaints procedure. It uses an independent complaints mediator, which ensures that it treats players in a fair manner.
Mobile App
It’s worth noting that Oshi Casino does not offer a mobile application for its users. Nevertheless, there’s no need to worry, as the HTML5 website is highly responsive and adaptable to both desktop and smaller mobile screens. Unlike other mobile apps that can only be found on the App Store or Google Play Store, Oshi Casino’s website is readily accessible to all mobile users across various devices. All you need is a reliable internet connection and a browser to start enjoying the full range of casino games on the go.
Restricted Countries
Users from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play real money games: Antarctica (AQ), Antigua and Barbuda (AG), Argentina (AR), Armenia (AM), Aruba (AW), Saudi Arabia (SA), Senegal (SN), Serbia (RS), Seychelles (SC), Sierra Leone (SL), Singapore (SG), Sint Maarten (SX), Slovakia (CK), Turkey (TR), Turkmenistan (TM), Turks and Caicos Islands (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), United Kingdom (UK), United States Minor Outlying Islands (UM), Azerbaijan (AZ), Bahamas (BS), Bahrain (BH), Bangladesh (BD), Barbados (BB), Belarus BY, Belgium (BE), British Indian Ocean Territory (IO), Brunei Darussalam (BN), Bulgaria (BG), Burkina Faso (BF), Burundi (BI), Afghanistan (AF), Albania (AL), Algeria (DZ), American Samoa (AS), Andorra (AD), Angola (AO), Anguilla (AI), Cabo Verde (CV), Cambodia (KH), Cameroon (CM), Cayman Islands (KY), Central African Republic (CF), Chad (TD), Chile (CL), China (CN), Christmas Island (CX), Cocos (Keeling) Islands (CC), Colombia (CO), Comoros (KM), Senegal (SN), Serbia (RS), Seychelles (SC), Sierra Leone (SL), Singapore (SG), Sint Maarten (SX), Slovakia (CK), Turkey (TR), Turkmenistan (TM), Turks and Caicos Islands (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), United Kingdom (UK), United States Minor Outlying Islands (UM), Guernsey (GG), Guinea (GN), Guinea-Bissau (GW), Guyana(GY), Haiti (HT), Hawaii (HI), Heard Island and McDonald Islands (HM), Holy See (Vatican City State) (VA), Honduras (HN), Hong Kong (HK), Hungary (HU), Iceland (IS), India (IN ), Indonesia (ID), Iran (IR), Iraq (IQ), Congo (CG), Cook Islands (CK), Macedonia (MK), Madagascar (MG), Malawi (MW), Malaysia (MY), Maldives (MV), Mali (ML), Marshall Islands (MH), Martinique, Mauritania (MR), Mauritius (MU), Mayotte, Mexico (MX),Costa Rica (CR), Croatia (HR), Cuba (CU), Czech Republic (CZ), Côte d’Ivoire (CI), Djibouti (DJ), Dominica (DM), Dominican Republic (DO), Dutch Caribbean Islands (Curacao (CW), Morocco (MA), Mozambique (MZ), Myanmar (MM), Namibia (NA), Nauru (NR), Nepal (NP), Netherlands (NL), New Caledonia (NC), New Caledonia), Nicaragua (NI), Niger (NE), Nigeria (NG), Niue (NU), Ecuador (EC), Egypt (EG), El Salvador (SV), Equatorial Guinea (GQ), Belize (BZ), Benin (BJ), Bermuda (BM), Bhutan (BT), Bolivia (BO), Bonaire St Eustatius and Saba (BQ), Bosnia and Herzegovina (BA), Botswana (BW), Honduras (HN), Hong Kong (HK), Hungary (HU), Iceland (IS), India (IN ), Indonesia (ID), Iran (IR), Iraq (IQ), Congo (CG), Cook Islands (CK), Macedonia (MK), Madagascar (MG), Malawi (MW), Malaysia (MY),Bouvet Island (BV), Eritrea (ER), Estonia (EE), Ethiopia (ET), Falkland Islands (Malvinas) (FK), Faroe Islands FO, Fiji (FJ), France (FR) and its overseas territories (Guadeloupe, French Guiana, French Polynesia, French Polynesia (PF), Gabon (GA), Gambia (GM), Georgia (GE), Ghana (GH), Gibraltar (GI), Greece (GR), Greenland (GL), Grenada (GD), Guadeloupe (GP), Guam (GU), Guatemala (GT), Islamic Republic of Iran (IR), Isle of Man (IM), Israel (IL), Jamaica (JM), Jersey (JE), Jordan (JO), Kenya (KE), Kiribati (KI), Korea (KP), Korea (KR), Kyrgyzstan (KG), Lao People’s Democratic Republic (LA), Latvia (LV), Lebanon (LB), Liberia (LR), Libya (LY), Liechtenstein (LI), Lithuania (LT), Macao (MO), Guyana(GY), Haiti (HT), Hawaii (HI), Heard Island and McDonald Islands (HM), Holy See (Vatican City State) (VA), Honduras (HN), Hong Kong (HK), Hungary (HU), Iceland (IS), India (IN ), Indonesia (ID), Micronesia (FM), Moldova (MD), Monaco (MC), Mongolia (MN), Montenegro (ME), Montserrat (MS), Romania (RO), Rwanda (RW), Saint Barthélemy (BL), Saint Helena (SH), Saint Kitts and Nevis (KN), Saint Lucia (LC), Saint Pierre and Miquelon (PM), Samoa (WS), San Marino (SM), Sao Tome andPrincipe (ST), United States of America (US), Solomon Islands (SB), Somalia (SO), South Georgia and the South Sandwich Islands (GS), South Sudan (SS), Spain (ES), Sri Lanka (LK), St Martin, Sudan (SD), Suriname (SR), Svalbard and Jan Mayen (SJ ), Swaziland (Eswatini) (SZ), Sweden (SE), Syria (SY), Syrian Arab Republic (SY), Taiwan (TW), Tajikistan (TJ), Tanzania (TZ), Turkey (TR), Turkmenistan (TM), Turks and Caicos Islands (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), United Kingdom (UK), United States Minor Outlying Islands (UM), United States of America (US), Thailand (TH), Timor-Leste (TL), Togo (TG), Tokelau (TK), Tonga (TO), Trinidad and Tobago (TT), Tunisia (TN), Norfolk Island (NF), North Korea (KP), Northern Mariana Islands (MP), Oman (OM), Pakistan (PK), Palau (PW), Palestine (PS), Panama (PA), Papua New Guinea (PG), Paraguay (PY), Peru (PE), Philippines (PH), Pitcairn (PN), Portugal (PT), Puerto Rico (PR), Puerto Rico (PR), Qatar (QA), Reunion, Uruguay (UY), Uzbekistan (UZ), Vanuatu (VU), Venezuela (VE), Vietnam (VN), Virgin Islands British (VG), Virgin Islands U.S (VI), Wallis and Futuna, Wallis and Futuna (WF), Western Sahara (EH), Yemen (YE), Zambia (ZM), Zimbabwe (ZW), Åland Islands (AX). The Casino cannot guarantee the successful processing of withdrawals or refunds in the event that the player breaches this Restricted Countries policy.
User Experience
Oshi Casino offers a user-friendly interface with a variety of games, including tournaments, and a bonus policy that is highly appreciated by users. The support service is known to be prompt and responsive, ensuring that players’ queries are addressed quickly. With close to a decade of experience in the casino gaming industry, Oshi Casino understands the needs of its users. It provides multiple payment options to cater to different preferences. Additionally, Oshi Casino stands out as a rare online casino that supports various currencies, allowing users to fully bank, bet, and claim winnings in their preferred currency.
