Winz.io has three customer care avenues that clients can explore:
- FAQs page which offers solutions to the most common problems
- Email support
- 24-hour live chat feature which we recommend for players who need their issues solved urgently
User Experience
The design is very appealing with a dark background and it’s very easy to navigate through the website.
Mobile App
Winz Mobile App is not available for download but the website itself is mobile optimized so playing on your phone is not a problem.
Restricted Countries
The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. Here is the list of restricted countries:
Afghanistan, Albania, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bonaire, Sint Eustatius and Saba, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cameroon, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Cook Islands, Cuba, Curaçao, Czech Republic, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Dominica, Dutch West Indies, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Fiji, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Grenada, Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hungary, Iran, Iraq, Israel, Jamaica, Jersey, Jordan, Kiribati, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Liberia, Libya, Lithuania, Macao, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Nicaragua, Niger, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Rwanda, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch Part), Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States of America, Vanuatu, Venezuela, Virgin Islands (British), Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands.
