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Cleopatra Casino Review

3.7

100% Deposit Bonus up to $4000

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4

Security

4

Games

4.5

Bonus

2

Support

4

Payments

Cleopatra Casino Introduction

Established by the Cleopatra Group in 2017, Cleopatra Casino is a new online casino for gamblers. The Bitcoin casino is home to over 3000+ provably fair games, including online slots, table games, live dealer games, progressive jackpots, and unique Ancient Egypt games from tested and trusted online gaming providers.

Accepted Cryptocurrencies

Logo image for Bitcoin Logo image for Bitcoin Cash Logo image for Litecoin Logo image for Ethereum Logo image for Tether Logo image for Dogecoin Logo image for Binance

Owner

DAMA N.V.

Founded

2017

Licenses

Curaçao (CGCB)

Payment Methods

MasterCard, Visa, Bitcoin, Skrill, Payz, Zimpler, Dogecoin, Ethereum, iDebit, Neosurf, Litecoin, Astropay

Games Amount

4000+

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100% Deposit Bonus up to $4000

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  • Pros
  • 3000+ online casino games Pro
  • Supports 19 crypto and fiat payment methods Pro
  • Generous welcome package up to $4000 Pro
  • 0 - 24 hours payout time Pro
  • Multiple casino bonuses for existing players Pro
  • 24/7 customer support Pro
  • Holds a Curaçao Gaming license Pro
  • Cons
  • Restricted in many countries, including the USA Con
  • No phone support Con
  • Online sportsbook unavailable Con

What’s Hot?

  • Over 3000+ online casino games
  • Supports cryptocurrencies and fiat currencies
  • Massive welcome bonus up to $4000

What is Cleopatra Casino?

At its core, Cleopatra Casino is an online casino for casino lovers. The casino site is relatively new, but it has grown to become one of the best online casinos for players.

When it launched in 2017, the casino was the first-ever Egyptian-themed online casino.

With numerous features, including a massive welcome bonus up to $4000, multiple reload bonuses, player rebates, and a 4-tier VIP program, Cleopatra stands out from its competitors.

In addition, the casino offers over 3000 games across slots, table games, live casino games, table games, and its proprietary ancient Egyptian games.

Overall, the casino’s top themes and games based on traditional slot machines make it a perfect blend of classic and modern casinos for players.

Cleopatra casino homepage

Cleopatra Casino Bonuses & Promos

Wagering Requirements

35x

Other Bonus

50% Second Deposit Bonus up to $2000, 50% Third Deposit Bonus up to $2000, 20% up to $800 Daily Reload Bonus, 30% up to $1000 Weekly Reload Bonus, 100% up to $1000 Birthday Bonus, Free Spins

VIP Program

Generous VIP Comp Points, 4-Level VIP Program

Some of the standout features of Cleopatra are the casino bonuses and promotions. The casino is famous for its mouthwatering bonuses for new and existing players. New players can enjoy a welcome package on their first three deposits at the casino. Existing players can also enjoy various reload bonuses, cash backs, and loyalty rewards.

Additionally, we discovered during our review that the casino’s bonuses have no time limitations. That means you can enjoy unlimited perks at the casino and boost your winnings.

However, like other online casinos, Cleopatra has its bonus terms and conditions. These include wagering requirements, the minimum deposit requirement to qualify for bonuses, etc.

For example, all bonuses at Cleopatra have a 35x wagering requirement, which must be completed within seven days, except stated otherwise. The casino’s playthrough requirement is relatively high compared to some competitors.

Similarly, different games contribute a different percentage to the wagering requirements. Slots contribute 100% (aside from excluded ones and classic slots), while all table games and video poker contribute 5%. Live games do not contribute to the casino bonus wagering requirement.

The high wagering requirement and short 7-day wagering period make it more difficult for players to claim bonuses. These are potential dealbreakers for players looking for fairer bonus conditions.

Overall, we recommend that all players read the casino’s bonus terms and conditions before depositing for real money gambling.

Welcome Bonus Offer

As mentioned above, you’re eligible for a welcome package up to $4000 when you register and make the qualifying deposit of $10 at the casino.

Interestingly, you do not need to enter a bonus code to get the bonus. The casino highlights the bonus available to you once you access the cashier page to deposit funds.

As a new player, you’ll also find bonus offers for your second and third deposits at the casino. Both deposit bonuses are 50% match offers with up to $2,000 bonus cash. The second and third deposit bonuses have the same terms and conditions as the first deposit bonus.

In other words;

  • The first deposit can activate a 100% deposit bonus up to a maximum of $4000.
  • The second deposit can trigger a 50% deposit bonus up to a maximum of $2000.
  • The third deposit can activate a 50% deposit bonus up to a maximum of $2000.

However, unlike many Bitcoin casinos, Cleopatra offers no unique crypto welcome bonus to players.

Existing Customer Promos

Active players can take advantage of the different daily and weekly offers at the casino.

Every Monday to Thursday, you can get a 20% match-up bonus up to $800 in the Everyday Reload Bonus. The minimum deposit requirement for the bonus is also $10.

Every Friday, Saturday, and Sunday, you can enjoy a 30% match bonus up to $1000 in the Weekend Deposit Bonus.

There’s also a Weekly Reload Bonus with a 30% deposit bonus up to $1000 or its equivalent in your preferred currency when you place a deposit between Friday and Sunday.

You can also enjoy a bonus on your birthday when you play at the casino. On the special day, you’ll get a 100% bonus up to $1000.

Finally, you can enjoy free spins in the Cleopatra Casino Friday Freespins. The promo offers you up to 75 free spins, depending on your total deposits between Monday to Thursday.

The casino’s free spins range from a minimum of 10 to a maximum of 75 and have their winnings capped at $500.

Note that all the bonuses have a 35x wagering requirement on the sum of your deposit and bonus offer.

Loyalty Program

Being a committed player at Cleopatra Casino has its benefits. The casino offers a VIP program with loyalty rewards for qualifying players.

Interestingly, you don’t need to do much to become a member of the casino’s VIP Club. Once you create a new account, you have a bronze account at the casino. Then as you play more games and accumulate more comp points, you level up.

There are currently 4 VIP tiers at the casino. We highlight them and their comp points requirements below.

  • Pros
  • Massive welcome bonus up to $4000 Pro
  • Up to $20,000 bonus package for VIP members Pro
  • Daily prize drops and tournaments Pro
  • Up to $1000 reload bonuses for existing players Pro
  • Up to 75 weekly free spins Pro
  • Cons
  • Unavailability of a no-deposit bonus Con
  • High 35x wagering requirement to be completed within 7 days Con

Game Selection

Amount of Games

4000+

Available Games

New games, Slots, Ancient Egypt-themed, Live games, Table games, Jackpots

What Casino Games Can You Play?

The casino has over 3000+ casino games, including thousands of slots and hundreds of other games, including live casino games, table games, sports games, ancient Egyptian games, and progressive jackpots.

With its extensive gaming library, the casino ensures all players find and enjoy their favorite games. All games are provably fair, with high return-to-player (RTP) percentages of over 95%.

In other words, the casino has a low house edge that makes it easier for players to win games. Results are also randomly generated, as evident in its tested random number generator (RNG).

Interestingly, the casino section has some of the most popular game titles across slots, jackpots, and table games. The games are also powered by 60+ reputable casino gaming software providers like NetEnt, Evolution Gaming, Pragmatic Gaming, Play’n Go, Yggdrasil, etc. Some popular titles include Book of Dead, Wolf Gold, Blackjack Live, etc.

However, during our Cleopatra Casino review, we realized the casino focuses more on slot games, while other gaming categories have limited options. This is a common practice among online casinos, but we expect that the casino will add more fun to its lobby as it evolves.

Overall, the casino can find a balance between slots and other casino games, as more game options will provide more winning opportunities to players.

We highlight the gaming categories below.

Slots

As stated earlier, slots have the largest share of the available games at the casino. There are over 1000 slot games, including popular titles and progressive jackpots. Since the casino caters to both young and old, the slot games combine modern and classic games like Book of Dead, Cleopatra Million, The Wizard of Oz, etc.

Video slots lovers also get access to popular video slot games. The casino boasts a massive virtual slots library with the biggest titles.

Roulette

There are over 400 table games at the casino, some of which include roulettes. Due to its diverse collection, you can access popular roulette games like 10p roulette, European Roulette, American Roulette, Roulette Live, etc.

Blackjack

You’ll also find numerous blackjack games among the available table games at the casino. The blackjack category combines both virtual and live options to cater to all kinds of players. Some popular blackjack titles at the casino include American Blackjack, European Blackjack, Classic Blackjack, etc.

Poker

If you love poker games, you’ll find some options at the casino. These cut across slots and progressive jackpots, offering massive fun and returns. These include Aztec Magic, Gold Rush, Sumo, etc.

Live Dealer Games

If you’re a fan of live dealer games, you have an exciting table at the casino. There are many live casino games across blackjack, roulette, and baccarat games that you can play at the casino. As such, you can deal with other players directly online and have a simulated casino experience.

The casino’s live casino section is also rich, with hundreds of live dealer games across slots, blackjack, and roulettes. Some popular options are Blackjack First Person, Blackjack Live, Auto Roulette, etc.

Provably Fair Games

All the slots, blackjack, roulettes, jackpots, and live dealer games at the casino are provably fair. The casino is transparent, and it employs a legit RNG system to ensure winnings are fair across all the gaming options.

Other Games

A standout feature of the casino is its unique Ancient Egypt gaming category. The games in this section align with the casino’s theme, offering players an uncommon online gambling experience.

Some ancient Egypt games include Cleopatra Million, Book of Kemet, Cleopatra’s Gems Rockways, Tomb of Akhenaten, etc.

  • Pros
  • Over 3000+ online casino games Pro
  • Live dealer games are available Pro
  • Games have over 95% RTP Pro
  • Ancient Egyptian games available Pro
  • Games are from over 60 industry-leading software providers Pro
  • Cons
  • The casino focuses more on slot games Con
  • No sports games available Con
Cleopatra casino games

Deposits & Withdrawals

Available Cryptocurrencies

Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, Dogecoin, Binance

Minimum Deposit

20.0 €

Minimum Withdrawal

45.0

Withdrawal Time

0 - 24 hours

One core feature that makes Cleopatra attractive to the modern player is its support for crypto and fiat currencies. Unlike many competitors, you can deposit and withdraw funds using your local currency and crypto assets.

During our review, we realized fiat payments can be facilitated using 12 currencies, including

  • USD
  • EUR
  • CAD
  • NOK
  • AUD
  • PLN
  • NZD
  • RUB
  • CNY
  • JPY
  • BRL
  • INR

On the other hand, players who prefer crypto payment options can deposit and withdraw funds from their Cleopatra Casino account using seven cryptocurrencies, including;

  • Bitcoin
  • Litecoin
  • Bitcoin Cash
  • Ethereum
  • Tether (USDT)
  • Dogecoin
  • Binance Coin

Deposits and withdrawals are also processed through various payment methods. These include credit/debit cards, bank transfers, and e-wallets like Skrill and Neteller.

Moreover, the casino partners with reputable payment service providers like Visa, MasterCard, Maestro, PaysafeCard, Rapid Transfer, SticPay, Neosurf, MuchBetter, etc. As such, transactions are secure, and every customer’s banking information is well protected.

Similarly, payments are fast, with deposits and withdrawals processed within 24 hours and a maximum period of 3 days.

The minimum deposit is $10 or its equivalent in other currencies. For example, you can deposit a minimum of 10 USDT. But some payment providers require a $20 minimum when using their channels.

There are no maximum deposits at the casino. That means players can deposit as much money as they want, making the casino ideal for high rollers.

Similarly, the minimum withdrawal is $10, and the maximum withdrawal amount is $12,000 per day. However, you can increase your daily withdrawal limit if you become a VIP member.

Again, the casino has a high cashout maximum, making it suitable for players with high wagers and winnings.

In terms of fees, the casino charges no deposit fee for crypto deposits and some fiat payment channels. But a 2.5% transaction fee applies to deposits via Visa, MasterCard, Skrill, Neteller, Maestro, Rapid, and Paysafecard.

Conversely, there are no withdrawal fees for both crypto and fiat cashouts. But variable network fees may apply for crypto transactions, and fiat transactions may incur charges from the payment providers.

The banking options at the casino are extensive, and every user will find a suitable payment option. This makes the casino stand out among its competitors.

According to the casino, crypto deposits are instant, and fiat payments take between 0 – 24 hours. In contrast, crypto withdrawals take 0 – 24 hours, while fiat withdrawals take 3 – 5 business days, which is the standard among fiat gambling sites.

However, bank transfers may take up to 7 business days.

Overall, the payout time is significantly faster than the average casino’s. In many cases, withdrawals are completed within a few hours.

  • Pros
  • 19 crypto and fiat payment methods available Pro
  • Payments take 0 - 24 hours Pro
  • Low minimum deposit of $10 Pro
  • No withdrawal fee Pro
  • Casino partners with 60+ reputable payment providers Pro
  • Cons
  • Bank transfers may take up to 7 business days Con
Cleopatra Casino payment methods

Interface & User Experience

Cleopatra has a simple layout and design covering all its games and features. As such, the casino is ideal for beginners who will have no issue creating an account and playing games. Similarly, experienced gamblers will fancy its ease of use across its colourful and straightforward user interface.

The casino site has an ancient Egyptian theme and is well-designed, with the appropriate images highlighting its various games. All the games are also well categorized into New, Slots, Jackpots, Live Games, and Table Games for players to easily filter through and find their favorite games quicker.

A standout game category at the casino is the “Ancient Egypt” collection. Here, you’ll find classic themed slots with ancient Egypt designs, including Cleopatra and her journey.

Another impressive thing about the casino is its support for desktop and mobile devices. Though the casino doesn’t have a mobile app, it has a functional mobile casino with the same features as the desktop platform.

Mobile-first players who want to play on the go can access the casino on their Android and iOS devices using the mobile site. If you prefer playing on your laptop or other computer devices, you can also use the desktop website.

In addition, creating an account is pretty straightforward. All you need to fill in are your email address and a new password.

However, during our review, we launched three games and discovered the casino has a slower load speed than the average casino website. The website interface can be more responsive to touch and load quicker for an improved gaming experience.

Similarly, some crypto casinos allow users to buy Bitcoin and other cryptocurrencies directly from their websites to fund their accounts. This will be a welcome addition for the casino’s crypto-focused users.

Overall, players across all experience levels can participate in real money gambling on Cleopatra without hassles.

Restricted Countries

Like other online casinos, Cleopatra isn’t available in all locations worldwide – despite its global presence. As a result, residents in restricted countries cannot access the casino and its features.

In some cases, some people in restricted locations can access the casino using a virtual private network (VPN). But this may result in complications around withdrawing winnings from games.

According to its website, the casino is restricted in the following countries;

  • USA
  • UK
  • Spain
  • France
  • Netherlands
  • Belgium
  • Greece
  • Israel
  • Lithuania
  • Cyprus
  • Dutch West Indies
  • Curacao
  • Angola
  • Albania
  • Iraq
  • Jamaica
  • Uganda
  • Pakistan, etc.

Security and Licence

Established

2017

License

Curaçao (CGCB)

While Cleopatra started operations in 2017, its owner, the Cleopatra Group, boasts extensive years of experience in the online gambling industry.

Cleopatra Group is a reputable online casino company operating six online casino brands, including Cleopatra Casino, Bitcoin Casino, and Paradise Casino.

Apart from being part of a solid casino brand, the casino holds the highly-revered license from the Curaçao Gaming Authority. This means players are protected, and the casino’s operations are constantly audited.

The regulators also ensure the casino complies with the necessary data protection and customer safety laws and policies. This is why the casino partners with reputable payment merchants for banking to ensure customers’ sensitive data are secure.

For additional security, the casino partners with reputable software providers, winnings are fair, and games aren’t rigged against the players.

The casino also encourages responsible gaming. All players must be 18 and above to create an account. You can also opt for responsible gaming tools like self-exclusion, personal limits, and external help like gambling therapy.

Players must also undergo the casino’s mandatory know-your-customer (KYC) process after creating an account. To complete KYC, you must provide your personal information before depositing funds.

These include your full legal name, phone number, date of birth, country of residence, and complete residential address. With the no-anonymous gambling policy, the casino can combat scams, money laundering, and fraud.

Players can also safeguard their accounts with a password to prevent unauthorized access and loss of funds.

Finally, the casino employs high-level encryption technology to protect its website from hacks or cyberattacks.

However, the casino lacks two-factor authentication (2FA), a standard feature on many online casino websites.

  • Pros
  • Mandatory KYC Pro
  • The casino is licensed by Curaçao Pro
  • High-level encryption technology Pro
  • Reputable payment and gaming providers Pro
  • Responsible gambling tools are available Pro
  • Cons
  • No 2FA feature Con
Cleopatra casino licence

Cleopatra Casino Customer Support

Support

Email, FAQ section, Live chat

As with other casinos, it’s likely to encounter challenges when playing at Cleopatra. Whenever this happens, you can leverage various resources offered by the company to help solve your issues.

For instance, you’ll find the casino’s page with frequently asked questions (FAQs) that answer common questions you may have. The FAQ section also includes guides and information around registration, deposits and withdrawals, password issues, etc.

You’ll also find information about the casino’s bonuses, terms and conditions, privacy policy, security, and others on the casino website.

If you don’t fancy the self-service options or can’t solve the issue, contact the casino’s 24/7 customer support team for instant resolution. Support is available in only 6 of the 22 languages supported by the website. These include;

  • English
  • Dutch
  • Suomi
  • Polish
  • Norsk
  • Japanese

Interestingly, you can contact the support team via live chat or email. The company states that email issues are usually resolved within 24 hours, which is commendable.

We tested the live chat feature during our Cleopatra Casino review and were impressed. The Cleopatra bot is on standby to proffer solutions before connecting to an agent, if necessary. The transfer to an agent was also instant.

The casino’s 3.7/5 rating on Trustpilot is also impressive, which is an evidence of how the casino satisfies its customers. The reviewer commends the casino’s swift customer support team and overall gaming experience.

However, a notable omission in this section is phone support.

  • Pros
  • Live chat available Pro
  • Multi-language 24/7 support Pro
  • Fast complaint resolution Pro
  • FAQs and educational materials available Pro
  • Cons
  • No phone support Con
Cleopatra casino customer service

How Does Cleopatra Casino Compare to BC.Game Casino and BitCasino

Below, we review how Cleopatra compares to two of its biggest competitors, BC.Game Casino and BitCasino

Game Selection

Cleopatra offers over 3000 games to players. These include popular casino games like slots, table games, live dealer games, ancient Egyptian games, and progressive jackpots.

BC.Game boasts over 8000 casino games available to its players. Like competitors, the gaming options at BC.Game include slots, blackjack, roulettes, etc. However, its massive slots machines give it an edge over other famous casinos.

The game selection at BitCasino is relatively lower than the two previous casinos. BitCaisno has 2000+ games cutting across the same gaming categories.

Security

Cleopatra is licensed by the Curaçao Gaming Authority and employs data encryption to protect customers’ funds and information. KYC checks are also mandatory at the casino.

The Curaçao Gaming Authority also licenses BC.Game and BitCasino, and both casinos use SSL encryption and KYC to provide additional security.

Payment Methods

Cleopatra supports 7 cryptocurrencies and 12 fiat currencies. Transactions are also completed between 0 – 24 hours for crypto, and 3 – 5 business days for fiat payments. The platform also has a $10 minimum for deposits and withdrawals.

BC.Game deposits and withdrawals are available using 100+ cryptocurrencies and 20+ fiat currencies. Crypto payment methods include popular options like BTC, ETH, XRP, DOGE, USDT, and BCD. Fiat options include CAD, INR, NZD, NGN, etc. The casino’s minimum for deposits and withdrawals is $10.

BitCasino supports only 10 cryptocurrencies, including BTC, ETH, LTC, USDT, TRX, etc. The platform’s no-fiat support makes it limited for players. The minimum deposit is 0.25 mBTC or its equivalent using another crypto.

Customer Support

The casino offers 24/7 customer service in 6 languages; English, Dutch, Norsk, Suomi, Japanese, and Polish. However, support is available via live chat and email only.

BitCasino and BC.Game also offer 24/7 customer support. BC.Game support is available in 17 languages, while BitCasino support is available in 12 languages. Both platforms offer support via email and live chat.

Bonuses

The casino offers a 100% first deposit match bonus up to $4000 to new players. It also has 50% deposit bonuses up to $2000 for the second and third deposits, respectively. The welcome offer comes with a 35x wagering requirement to be completed within 7 days.

BitCasino doesn’t have a welcome bonus. Instead, players are encouraged to take advantage of its VIP program.

BC.Game has a welcome package up to 1260% across the first four deposits. The casino also has a 500% wagering requirement with no time restriction on its bonus. So you can complete the requirement anytime.

Overall, BC.Game Casino slightly edges Cleopatra. But both casinos outshine BitCasino. BC.Game offers more payment options, more games, and a higher bonus percentage. Its customer support is also available in more languages, making it more attractive to players.

BC. Game Casino Comparison Table

Casino

Logo image for Cleopatra Casino

Cleopatra Casino

Full Star 3.7/5
Logo image for BC.Game Casino

BC.Game Casino

Full Star 4.9/5
Image for Bit Casino

Bitcasino.io Casino

Full Star 4.7/5

Bonus

100% Deposit Bonus up to $4000

Up to 270% and 1 BTC

20% Cashback up to 25,000 USDT

Payment Methods

12+ Methods

MasterCard Logo Visa Logo Bitcoin Logo Skrill Logo Payz Logo Zimpler Logo Dogecoin Logo Ethereum Logo iDebit Logo Neosurf Logo Litecoin Logo Astropay Logo

4+ Methods

Visa Logo MasterCard Logo Skrill Logo Neteller Logo

8+ Methods

Bitcoin Logo Bitcoin cash Logo Dogecoin Logo Litecoin Logo Ethereum Logo Tether Logo Visa Logo MasterCard Logo

Licenses,

CTA

Cleopatra Casino Expert Verdict

In this casino review, we’ve thoroughly reviewed the casino and its features. Overall, the casino is pretty decent because of its massive gaming library, generous bonuses, and ease of use.

The support for both crypto and fiat also makes the casino suitable for both young and old players.

However, on the downside, the casino has a 35x wagering requirement to be completed in 7 days. The casino is also buggy, with a relatively slower play speed. So, players must be cautious before opting for the casino’s bonuses.

FAQ

Cleopatra is a safe and legit casino. The casino is licensed by the Curaçao Gaming Authority.

Visit the casino website and click the “Sign Up” button. Provide the required information and complete the registration.

You must provide an email address, a password, and select a primary currency to create an account. You must provide your personal information to deposit funds and play games.

The casino uses high-level encryption to protect its website from hacks and data theft. Additionally, it partners with industry-leading payment providers to ensure player information is secured.

You can opt for different responsible gambling tools as a Cleopatra customer. These include self-exclusion, personal limits, and external help.

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Investment Analyst, Financial Analyst, and Institutional Trader

153 Articles

Facts Checked by Josip Putarek, Senior Author