Slotum Casino’s live chat feature is the quickest way to get in touch with customer service. You can access this real-time chat at any time. You’ll need to select either English or Russian assistance before a representative will chat with you.
You can also speak with a representative who is fluent in German by making that request. The customer service agents are kind, informative, and fast to act.
The online casino’s current contact form may also be used to submit more in-depth queries and complaints. Unfortunately, Slotum Casino does not offer phone support at this time.
The frequently asked questions (FAQ) section is accessible via the main page’s tabs. This FAQ section is comprehensive, and it covers all the bases.
Slotum User Experience
When we first visited the site, the aesthetic established by the color scheme was the first thing we noticed. There are hints of yellow, grey, and blue, but purple is the predominant color.
On the homepage, we found 3 menu options. The first is a drop-down menu located well over on the left side of the page. There, you’ll find links to the site’s T/Cs, tournaments, payments, frequently asked questions, and about sections.
The second contains the promos, VIPs, tournaments, and payments directly on the homepage. There are links to join up for a new account or access an existing one over on the site’s far right.
While slots are the main attraction, the site’s selection of table games is not to be ignored. We really enjoyed the bonuses and promotions, especially the tournaments.
Mobile App
Slotum is a mobile-compatible casino but doesn’t have a native app where players can access the games. Instead, users can access the casino from their mobile browser as it’s compatible with Android and iOS devices. Players can use multiple browsers, including Chrome, Firefox, or Safari, by just typing the casino’s name in the URL.
With more people using mobile devices to gamble, Slotum must cater to these audiences with games developed on HTML5, resulting in a similar game design as on a PC. With that, users are able to access the casino from a mobile or on a tablet.
Restricted Countries
The following countries are restricted from playing and interacting with Slotum Casino. These include: United States of America, Israel, United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Jersey, Gibraltar, Wallis and Futuna, New Caledonia), Netherlands, Dutch West Indies, Slovakia, Lithuania, Curacao, Belgium, Greece, Angola, Albania, Iraq, Jamaica, Uganda, Pakistan, Islamic Republic of Iran, Panama, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Syrian Arab Republic, Cayman Islands, Somalia, Congo, Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Czech Republic, Serbia, North Korea, Cuba, Portugal, Georgia, Hungary, Ukraine, Estonia, Åland Islands, Norfolk Island, Latvia, Bahrain, Mongolia, Portugal, Croatia, Thailand, Romania, Hong Kong, Bangladesh, Bulgaria, Nigeria, Malaysia, Antarctica, Tanzania, Tunisia, Chad, Honduras, Macedonia, Andorra, Trinidad and Tobago, Jordan, Egypt, Guam, Bahamas, Western Sahara, Bosnia and Herzegovina, Monaco, Singapore, Cambodia, El Salvador, Liechtenstein, British Indian Ocean Territory, Fiji, China, Christmas Island, Bolivia, Greenland, Faroe Islands, Palestine, Indonesia, Aruba, Benin, Bermuda, Papua New Guinea, Seychelles, South Georgia and the South Sandwich Islands, Vietnam, Taiwan, Ecuador, San Marino, Samoa, Guatemala, Holy See (Vatican City State), Lao People’s Democratic Republic, Dominican Republic, Cook Islands, Tonga, Guernsey, Vanuatu, Virgin Islands, Belize, Montenegro, Oman, Saint Kitts and Nevis, Niger, Gabon, Belarus, Swaziland (Eswatini), Ghana, Dominica, Burundi, Bouvet Island, Togo, Northern Mariana Islands, Tokelau, Suriname, Saint Lucia, Sri Lanka, Zambia, Paraguay, Botswana, Djibouti, Isle of Man, Saint Pierre and Miquelon, Solomon Islands, Falkland Islands (Malvinas), Senegal, Cameroon, Cuba, Cabo Verde, Kenya, Kyrgyzstan, Anguilla, Tuvalu, Cocos (Keeling) Islands, Antigua and Barbuda, Guinea, Brunei Darussalam, Bonaire, Tajikistan, Sao Tome and Principe, Madagascar, Heard Island and McDonald Islands, Montserrat, Mozambique, Nepal, Guyana, Guinea-Bissau, Nauru, Turks and Caicos Islands, Bhutan, Namibia, Virgin Islands, Kiribati,, Malawi, Equatorial Guinea, Saint Helena, Saint Barthélemy, Syrian Arab Republic, Pitcairn, United States Minor, Outlying Islands, Palau, Gambia, Niue, Maldives, Macao, Turkmenistan, Grenada, Micronesia, Timor-Leste, Sint Maarten (Dutch part), Mauritania, Marshall Islands, Comoros, Azerbaijan, Algeria, Slovakia, Armenia, Philippines, Svalbard and Jan Mayen, American Samoa, Saudi Arabia, India, Poland, Afghanistan, Sweden, Moldova, Iceland, South Korea, Qatar, Morocco, Costa Rica, Uzbekistan, Venezuela, Turkey, Colombia, Republic of the Congo, Democratic Republic of the Congo.
