There are two ways to reach out to Hive Slot Games Casino. You can use the email address [email protected]. Alternatively, you can reach out on its social profile. Support isn’t available 24/7, but a member of the team will get back to you as soon as possible, usually in 24 to 48 hours. The main support language is English.
Overall, the responses are polite and knowledgeable. It can take some back-and-forth to get answers to more complex queries. The Q&A page covers a lot of information about how the site works, deposits and withdrawals, as well as responsible gambling. Overall, the support is adequate, but there could be more convenient methods, such as live chat, where the responses would be faster.
Interface & User Experience
From the first website visit, you’ll discover that Hive Slot Games Casino has a basic website. The casino is best suited for beginners – thanks to its simple and clean user interface across the website and mobile casino. The website has a minimalist and classic theme representing the kinds of games it offers. Lottery results are at the top for players to quickly check the latest wins. Some of the favorite casino games are also on the home screen for players to easily access instead of going through the entire catalog.
Scrolling down the site, you’ll find a breakdown of all the casino’s games with quick links beside them to play immediately or choose the demo option. This feature makes it extremely easy to navigate the games and start playing with one click.
When playing games, the casino site offers high responsiveness to swipes and taps. It also fits perfectly into the screen size of any device used, making it suitable for mobile phones and desktop devices. We further discovered during our Hive Slot Games Casino review that the casino’s games have a fast load speed, making it easy for players to enjoy their favorite games without lags or delays.
However, while the website design makes Hive Slot Games Casino more accessible than many other casinos, the casino’s registration process is complicated. Unlike other casinos, where you only need your email and a new password to create an account, getting a Hive Slot Games Casino account requires you to go to a third-party decentralized finance (DeFi) platform. Similarly, registration isn’t free on some of the integrated platforms. For example, you can get a free account on LeoFinance, but you need to pay $3 to sign up on Inji or BlockTrades.
Deposits and withdrawals on Hive Casino can only be processed using the platform’s utility token, HIVE token. That means players must first convert their popular cryptocurrencies, like Bitcoin and Ethereum, to HIVE before playing at the casino, as there are no other payment methods. In other words, banking is also not straightforward.
Mobile App
Currently, there’s no Hive Slot Games Casino app for Android and iOS devices. However, the casino offers players a mobile-optimized site that functions similarly to a mobile app. After launching the mobile site during our review, we discovered that it automatically adjusts to the screen size of the device used. At the same time, the mobile casino site functions similarly to the desktop platform. Both platforms have similar features for users to create a Hive Slot Games account, deposit and withdraw funds and play games easily.
The mobile casino site is speedy and responsive, making it easy to play on the go. On top of that, the site requires no downloads on the Google Play Store or Apple App Store. It doesn’t also require extra storage space on your device.
Restricted Countries
Hive Slot Games is available in many countries, including the US. However, unlike other gambling sites, the casino provides no information about its blocked locations. This is likely because the casino is unregulated, so its operations are not limited due to regulatory demands.
However, it is a common practice in the iGaming space for casinos to restrict some countries from accessing and using their platforms. We recommend you know the available and restricted countries at a casino before registering and playing games there. Since the information isn’t available on the website, you can contact support to get more information about the Hive Slot Games Casino restricted countries.