Casitsu Casino Review

Welcome Bonus and Promotions

Upon entering the website, you have an offer of $1000 or five BTC on the first four deposits, plus 50 free spins. The minimum deposit you can make on your first and second deposit is $20, while you deposit $40 for your third and fourth. Upon making a deposit, your bonus and free spins are immediately credited to your account. 

• First Bonus: 100% match bonus up to $300 plus 50 free spins with the promo code SHODAN. You get 50 free spins in Avalon: The Lost Kingdom, only available on your first deposit. 
• Second Deposit: 50% match bonus till $200 with promo code NIDAN.
• Third Deposit: 50% match bonus up to $200 with promo code SANDAN.
• Fourth Deposit: 100% match bonus up to $300 with promo code YONDAN. 

Aside from the welcome package, you get other bonus options and free spins during the week, such as: 

• Wednesday Free Spins: You can get 75 free spins in Aloha King Elvis, sponsored by Bgaming. With the bonus code SHINOBI. Deposit $20 to have immediate access. 
• Friday Free Spin Party: To start with a fun weekend, you can get 50 free spins by playing WBC Ring of Riches by Bgaming. All you have to do is deposit $20 and enter the bonus code PARTY to access. If WBC is unavailable in your country, you can look for Dragon and Phoenix by BSG.
• Sunday Reloads: To end the week, you have the option of reloading with some free spins and a bonus. With bonus code NINJA and a deposit of $20, you get 50% up to $200 plus 50 free spins on Yak Yeti & Roll. 
• Cashback Mondays: On Mondays, all players receive 10% cashback rewards for their net losses from the week and the previous week. High-rollers receive 15% back.  
• High Roller First Deposit Bonus: There’s a 50% up to $1500 first deposit bonus on offer for high rollers. You need to deposit $1000 and enter the bonus code HIGHROLLER. 

As you can see, this is an impressive package of bonuses and free spins. The downsides are that they’re not available to a long list of countries around the world, and the free spins and deposits require a deposit. 

Tournaments

You can join tournaments by clicking on a “participate” button once they go live. You can start playing in the slots category with real money as long as you don’t play with bonuses gained on the Casitsu website. Before joining, you should always read the tournament rules and pay attention to the restrictions on bets. In general, there are no limitations on bets unless otherwise specified for a game. 

VIP Program

Anyone can move up to VIP status when you join Casitsu Casino, as everyone starts with zero points. Loyalty reward levels are called VIP levels. The points you need to get to move up the VIP levels are called comp points, and you can acquire them by wagering money. You’re rewarded one comp point when you wager $40 in real money. The more points you get, the quicker you climb up the VIP program level. There are added benefits at each stage, such as birthday bonuses, personalized offers, a faster cashout process, and VIP live tournaments. While there’s no loyalty program per se, we’ve found that this casino prefers a more direct and personal approach when a player reaches the Diamond Katana VIP level. They contact these customers directly to discuss offers and bonuses. Players who reach the Master Ninja VIP level are entitled to personalized offers. 

Casitsu Casino is present on social media platforms and has a Facebook account, a Youtube account, a Twitter account, and a LinkedIn account. However, the 24/7 live chat service seems to be the most efficient way to contact the casino if you have an issue.

Game Developers

This casino houses over 3500 casino games, so there’s something for every taste. These games come from popular game providers like Betsoft, Gaming, NetENt, Endorphina, and Thunderkick, to name a few.

In this vast video slots library titles include: Book of Cats, Divine Fortune Megaways, Brave Viking, Sin City Nights, Cherry Fiesta, Book of Santa, Mongol Treasures, Starburst, Dead or Alive 2, Asgardian Stones, Flame Busters, Aztec Magic, and the Dia de Los Muertos slot.  

Because of close cooperation with other major game developers worldwide, players are provided with many progressive jackpots that everyone has a chance of winning. 

Aside from video slot games, card games, jackpot games, table games like blackjack and roulette, poker, crypto games, and live games are also available. 

If you know you won’t be active for some time or if you feel that your play is becoming unmanageable, you can set a cooling-off period for from a day to six months. You can self-exclude to block access to your account permanently or for a fixed time. This also allows you to check your transactions.   

Live Casino

Casitsu has a live casino that covers many cards and table games for those who want to get the real casino experience (Poker, Baccarat, roulette, and many more). Since there are over 100 tables, there are several variations on games like blackjack and roulette.

Customer well-being seems to be a priority to Casitsu. They provide an FAQ section and a customer support team.

Some would advise that you use the live chat feature 24/7 to answer in a few minutes, but these agents may lack the knowledge to answer clients with the correct information, which Casitsu needs to improve.

You can also receive a response by email or through filling out the web form, but do take care to provide enough information to get help.

The casino has a blog called Casino News which contains articles about getting more out of your online gambling experience. Apart from this form of support, the casino doesn’t have a strong community, even though Casitsu Casino is present on social media platforms. 

The two official languages of the site are English and German. 

At Casitsu Casino, their motto is that everyone has fun safely and securely, whether on their desktop or a mobile device. The casino is not a platform for high rollers exclusively, but you have a chance to enter the VIP program or the live tournaments and there’s space to grow. Overall, the lack of telephone support and a sportsbook option was disappointing, but the sheer number of games to play won us over.