24kCasino Review

What’s Hot?

• Cryptocurrency banking options
• 40+ developers with 3000+ games
• Multilingual website

Overview

24k Casino is a relatively new online casino that offers a wide range of games, including slots, table games, and live casino games. One of the casino’s selling points is its support for cryptocurrencies, including Bitcoin, Ethereum, and Litecoin, allowing fast and secure deposits and withdrawals. The casino offers a solid gaming experience for players looking for a modern, cryptocurrency-friendly online casino.

Although some reviews mention that the casino offers a welcome bonus and other promotions, we were unable to verify their existence. Despite our efforts to learn more about these bonuses, we encountered an error code every time we attempted to sign up for the casino.

On the bonus page of the casino’s website, we noticed that the welcome bonus is said to appear only when a player deposits $20, and other offers require the input of a promo code. Since we were unable to complete the sign-up process, we were unable to verify this information.

Loyalty Program

We tried to find information about a loyalty program but we were unable to find any information on their website. After thoroughly searching their site, we concluded that no loyalty program is available to players.

The website offers a diverse selection of casino games, including slots, table games, live dealer games, and video poker. The exact number of games is not stated on their website, but they claim to have 3000+ titles from leading providers such as NetEnt, 1×2 Gaming, and Evolution Gaming.

Based on our research, we discovered that the casino does not offer provably fair games, but they use a random number generator (RNG) to ensure fair gameplay. We were unable to determine the house edge as the information on each game’s rules was not accessible.

The website suggests they have a sportsbook section, but we were unable to access it to verify the sports markets offered during our review.

Compared to other online casinos, the casino’s offering is top-notch due to its wide selection of games. Having said that, one area for improvement is the transparency of information about their games, such as the exact number of available games and the house edge of each game.

Slots

Players can enjoy various real money and free slots online. Their free slots library has an array of exciting themes ranging from fantasy, horror, western, sports, adventure, movies, animation, and superheroes.

Most slots are mobile-optimized and work well across all devices, but a few slots need to look right on mobile. Nonetheless, it’s still a great slot experience.

Roulette

According to our research, the casino offers a limited selection of roulette games, both American and European, and modern variations such as Multifire roulette. While the selection is not the largest, the casino offers enough options for players.

Blackjack

Only 18 different blackjack games are offered, which is a relatively small selection. However, the game has traditional variants, like European blackjack, and modern variations, including Vegas Downtown Blackjack and Vegas Strip Blackjack. Even while the selection may not be as large as other online casinos, regular blackjack enthusiasts should be able to find something they prefer.

Poker

With over 90 titles accessible, the Casino offers a better selection of poker games than most other cryptocurrency casinos. Popular favorites like Hold ’em, Deuces Wild, and Stud poker are among the games of poker that can be played.

Live Dealer Games

Players can experience the thrill of gambling against real dealers in real-time at the casino’s several live tables for well-known games, including baccarat, roulette, and blackjack.

The live tables are available at all times. Everybody has the chance to take advantage of the live dealer experience because there is always room for new players to join.

As a reminder, please exercise caution when betting as it can lead to addiction if done irresponsibly. Consult the operator’s Responsible Gambling webpage if available, or reach out t0 customer support to seek help if in need.

Provably Fair Games

Provably fair games are casino games that use cryptographic algorithms to ensure that the outcome of each game is random and cannot be manipulated by the casino or the player. Unfortunately, this website does not offer provably fair games, and it uses a Random Number Generator (RNG) instead.

Other Games

The operator offers different games like scratch cards, virtual sports, and crash games for bettors to choose from in case they tire of the classic casino games.

Sportsbook

As stated before, we were unable to access the sportsbook page of the casino. The sportsbook section may be experiencing technical difficulties or undergoing maintenance. Unfortunately, we cannot provide any information on the number of markets the operator covers at this time.

The website accepts four of the most popular cryptocurrencies: Bitcoin, Ethereum, Litecoin, and Tether. It is worth noting that the minimum deposit and withdrawal amount is only $10, making it accessible for most players.

The casino does not charge deposit transaction fees, but the payment provider may impose a small fee. On the other hand, withdrawals are not exempt from incurring a fee depending on the chosen payment method.

Withdrawals from the casino process in about 72 hours, a little longer than other online casinos. This can vary based on the chosen payment method and any additional factors impacting the processing time.

Lastly, it is unclear whether there are any charges for deposits or withdrawals. To ensure they are aware of any extra fees, players need to read the terms and conditions of the casino carefully.

Interface & User Experience

When we attempted to use the casino, the overall experience was very disappointing. While the appealing black and yellow color scheme was attractive, we found the interface to be complex.

The sign-up process was one of the most challenging obstacles experienced. Despite numerous efforts, we were unable to create an account on the site. This made it difficult to examine the casino’s offerings and features thoroughly.

When we eventually accessed the website, we had difficulty finding the information needed. The website layout appeared congested, with essential information sometimes hidden in blocks of text or difficult-to-find pages.

While the site had some unique and innovative features, such as the ability to filter games by software providers, these were overshadowed by the poor user experience.

Restricted Countries

The casino only lists the USA, France, Netherlands, and territories. It is important to note that access to certain games may be restricted depending on the game provider. For example, Pragmatic Play games are unavailable to players in the Bahamas, Denmark, France, Gibraltar, Great Britain, Israel, Taiwan, Ukraine, and the USA.

Privacy & Security

As far as privacy and security measures go, the operator has a few measures in place to ensure a safe and secure gaming environment for its players.

The casino holds a license from the reputable Curaçao jurisdiction, a standard requirement for online casinos. The site is secured with SSL encryption, which protects all sensitive data and transactions from unauthorized access.

Only basic information such as email is required to create an account on the platform during the sign-up process. The casino reserves the right to require further KYC (Know Your Customer) verification for withdrawal purposes, including a government-issued ID, proof of address, and other relevant documents.

While the casino’s security measures are adequate, there is room for improvement regarding additional security features such as 2FA and responsible gaming partnerships.

The Casino offers its customers three types of support options, including phone support, live chat, and email. It is worthy of note that some users have reported that the email response time to be quite slow, and the live chat feature isn’t always available due to technical issues.

The casino provides customer support in several languages, including English, German, Spanish, Persian, Finnish, Norwegian, Swedish, Turkish, and Portuguese.

An improvement in response times for email support and resolve technical issues with the live chat feature is suggested. Providing more information about the support team’s availability would be helpful.

How does it Casino Compare to Other Casinos?

Here’s how the casino platform herein reviewed compares to Stake and BC.Game in different areas:

Game Selection

24K Casino offers a diverse selection of games to its players, with over 3000 games available at the time of writing; it has a selection of other games like scratch cards and crash games to please different types of bettors.

The game selection at Stake casino is broad and vast, offering players more than 5000 variations. The casino features a range of popular games such as Slots, Blackjack, Roulette, Baccarat, and Poker, as well as less common games like Limbo, Hilo, Mines, Plinko, and Crash. Stake provides users with a sense of transparency and trust in the platform by offering a variety of provably fair games.

Like Stake, BC.Game offers a large game selection with 6000+ casino games available on its website. Although BC.Game provides well-known games like roulette, blackjack, poker, and live dealer games, their vast selection of slot machines is what sets them apart from the competition. They feature a selection of unique games like Mines, Plinko, Keno, Hilo, and Dice.

Security

All three options are licensed by the Curacao Gaming Authority and use SSL technology to secure the data of their players. However, Stake and BC.Game go a step further by providing their users with the 2FA security feature.

Payment Methods

24k Casino accepts 4 of the most popular cryptocurrencies: BTC, ETH, LTC, and USDT. Deposits are processed instantly, but payouts take up to 72 hours. However, the minimum deposit ($10) and withdrawal ($10) limits for payments makes the platform accessible for players.

Stake is primarily a crypto casino that operates on blockchain technology and accepts payment in various cryptocurrencies, including BTC, ETH, USDT, DOGE, LTC, USDC, and more. The casino allows players to use traditional fiat currencies such as USD, Yen, and Euro.

In contrast, BC.Game allows for the use of 15+ fiat currencies such as USD, GBP, CAD, and EUR, as well as seven cryptocurrencies, including BNB, ADA, TRX, BTC, ETH, LTC, and DOGE. Depending on how quickly the blockchain processes transactions, withdrawals might take anywhere from 10 minutes to 6 hours.

Customer support

24k Casino offers support in 9 languages: English, German, Spanish, Persian, Finnish, Norwegian, Swedish, Turkish, Portuguese. The casino offers round-the-clock live chat, email, and phone support for its users though its waiting times leave much to desire.

In comparison, the other two competitors support a broader number of languages, with up to 17 languages available. Their customer support options via email and live chat are available 24/7.

Bonuses

24k Casino and Stake do not offer a welcome bonus to new players. However, Stake provides other promotions and bonuses that players can take advantage of, such as daily, weekly, and monthly challenges that offer players a chance to win various prizes.

In contrast, BC.Game offers a welcome bonus of 270% up to 1 BTC, but it comes with a high wagering requirement of 500x.

When it comes to comparison, BC.Game certainly outshines all competitors. It offers a wider variety of games and supports more cryptocurrencies, making it attractive for players seeking more options.

What Makes it Better Than Other Casinos?

As we vetted the operator, it became abundantly clear that this casino is not a website that outshines others by any means.

Over the Years

Given how difficult it was for us to gain information from the website, we do not have enough data to be able to showcase the growth of this casino over time.

Review Summary

Expert Verdict

Following a comprehensive investigation and analysis of the various features of this operator, we cannot recommend it as a casino to use. The primary reason is the lack of transparency regarding certain platform aspects like bonuses and promotions. The signup process can be complex and confusing for new players.
Overall, these issues have negatively impacted the trustworthiness and user experience of the casino, ultimately leading to a poor rating.

Q&A Session

In this section, Maryam Jinadu will address your inquiries and the most common questions regarding 24k Casino and offer guidance to newcomers in the field. Feel free to submit your questions through our contact form, and we will strive to respond within 48 hours.