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Play NowPlayZilla Casino Introduction
PlayZilla is a reputable online casino based in New Zealand with an extensive gaming library. It features thousands of slots, live dealer games, and a sportsbook. However, the online casino doesn’t offer a VIP program for its most dedicated customers, something almost every competitor does. This review will explain all you need to know about the gambling site. We'll start by outlining the bonuses the casino offers new and existing users before elaborating on payment details and the security features it has to offer.
- Pros
- Tons of games
- Accepts crypto and fiat
- Lots of payment options
- Lots of bonuses
- Cons
- No VIP programs
What is Playzilla?
Playzilla Casino is an online casino and sportsbook that offers a wide range of games and betting options. With over 3,000 real money slots and games from over 45 well-known providers, including NetEnt, Microgaming, and Play’n GO, Playzilla Casino has something for everyone. The casino accepts both cryptocurrency and fiat currency, making it easy for players to deposit and withdraw funds. Players benefit from lots of offers and promotions, ranging from the attractive welcome perk to seasonal and ongoing rewards. The gambling site has a superb live casino and excellent customer support with a 24/7 live chat feature. As a licensed gambling site, Playzilla Casino is a legitimate platform that has received positive reviews for its wide range of games and betting options, as well as its safety and mobile casino.
What’s Hot?
- Several bonuses
- Extensive gaming library
- Supports cryptocurrencies
Playzilla Bonus Program
PlayZilla offers a fair bit of bonus programs for new and existing members, offering almost anything you’ll find on a competing casino, except for a VIP or loyalty program. The bonuses on offer at the gambling site are of two kinds: sports and casino bonuses.
As you can already guess, the former only applies to users of its sportsbook, while the latter is for punters focusing on the platform’s casino offerings. We’ll analyze the bonuses in more detail in the following sections.
Welcome Bonus
As hinted at earlier, the platform has two welcome bonuses, and users can choose either (but not both) when signing up. There’s the casino welcome bonus, which matches your deposit up to EUR 500 with 200 free spins, and the sports welcome bonus, which only matches your first deposit up to EUR 100.
If you’re undecided about what to choose, the casino will let you complete your registration without choosing either and return to it when you’ve decided what’s best for you.
Other Promotions
PlayZilla has several other promotions from the welcome bonus, including a weekly reload bonus, a weekly cashback, and boosted odds on sports games. Here are the bonuses in detail:
Weekly Reload Bonus
Depositing over $20 between Friday and Sunday will earn you up to EUR 700 in bonuses and 50 free spins, and it’s subject to a series of terms and conditions. There’s also a different weekly reload bonus for 50 free spins if you continuously top up your account from Monday through Thursday.
Cashback Bonus
The online casino offers several cashback bonuses, with users standing a chance to win up to 25% on their deposits, depending on what cashback they get. The weekly cashback offers 8% on up to EUR 1,000, while the live cashback bonus is 25% on up to EUR 200.
Bore Draw Bonus
You may qualify for a full refund of your stake on select sports games if they end up in a bore draw, 0 – 0. However, you should note that this bonus is not available to every betting market on the platform; confirm you’re on a supported market before staking to enjoy the bore draw bonus.
Sunday Spins
You can win up to 100 free spins on Sunday by staking on different games strategically. Wagering EUR 100 on ELA games earns you 20 free spins, EUR 300 earns you another 30, and another EUR 400 on games from the same provider gets you 50 free spins, bringing the total to 100.
VIP Program
According to our findings, the online casino doesn’t appear to operate a VIP or loyalty program, unlike most casinos. Likewise, there’s no points-like system to rank members based on prolonged usage, which is a bummer.
- Pros
- Several bonuses
- Welcome bonus
- Free spins
- Weekly reload bonuses bonus
- Cons
- No VIP Program
PlayZilla Payment Options
The online casino offers numerous payment options, accepting cryptocurrency and fiat deposits. It doesn’t mention minimum or maximum deposit restrictions in its terms, but EUR 60 seems to be the minimum, with EUR 10,000 being the upper limit.
We recommend not breaking the deposit ceiling on your first try at the online casino, as it doesn’t offer easy refunds on your deposits. Depositing a tiny sum to test the waters is always a good idea.
Here are the accepted payment methods:
- Paysafe Card
- Neosurf
- Skrill
- Visa
- MasterCard
- Neteller
- ecoPayz
- Flexepin
- MuchBetter
As we mentioned earlier, the site accepts crypto and fiat deposits, and the transaction limit for the former is the fiat equivalent of the amount you’re depositing. However, the casino has no in-house payment processing system for cryptocurrencies, but it forges a partnership with a third-party crypto payment processor, MoonPay, for cryptocurrency payments.
When you choose to make a crypto deposit, you’ll have to enter how much you intend to deposit in dollars and click on the “Buy Crypto” button. The website then redirects you to MoonPay, where you can buy cryptocurrency to complete the transaction.
The platform, through MoonPay, accepts:
- Bitcoin
- Tether
- Bitcoin Cash
- Litecoin
- Ethereum
- Ripple
- USDC, among others.
Withdrawal
Users can withdraw winnings from the online casino once they accumulate up to EUR 10 in payouts, and the maximum withdrawal per transaction is EUR 1,000. There are also upper limits of EUR 5,000 per week and EUR 20,000 per month.
You may have to wait up to three business days for the casino to process your withdrawal transaction, but typical wait times are much shorter. The casino only processes withdrawal requests on working days, so the wait times get longer on weekends.
- Pros
- Accepts both crypto and fiat
- Several payment options
- Flexible deposit and withdrawal limits
- Cons
- Long wait time for withdrawals
Game Selection
The online casino has one of the most extensive game libraries of all the casinos we’ve reviewed, and it’s not even a debate. The reason is simple: rather than offering either casino or sports games, it combines both, creating a gigantic library of diverse games.
Admittedly, a significant portion of the site’s games fall under the slot category, but there are others like live casino games, table games, jackpot games, and roulette. You can categorize the games with labels like Top Rated, New, Popular, or even more specific descriptions like Slots, Table Games, Live Casino, and Jackpots.
We must also mention the sportsbook, which is much better than expected. It offers games from several sports like football, basketball, tennis, ice hockey, volleyball, and American football.
PlayZilla makes it easy to access any game you want, categorizing everything in an easy-to-understand format. The header menu has three options: Games, Live Casino, and Sportsbook, representing the casino’s three primary game categories.
Selecting the Games option will reveal a behemoth of games while offering you controls to jump through them. The dropdown at the top lists all the providers the operator works with to help users that need games from a specific developer.
Also, the sportsbook has games from all the top leagues and tournaments, pitting PlayZilla against exclusive sports casinos. As far as the game selection is concerned, the gambling site is hard to match.
Provably Fair Games
The online casino partners with trusted providers that offer provably fair games like Play’n GO, NetEnt, Evolution, and Red Tiger. Again, the casino scores huge points in this section.
Live Casino
The site has a live casino as one of its major game categories, apart from the sportsbook and regular games. Its live casino catalog is not nearly as colossal as its slot games, but that’s standard across all online casinos.
Sportsbook
Besides regular and live casino games, the gambling site has a sports betting section. The sportsbook is accessible from the website’s menu bar, and it offers dozens of sports and even more competitions and matches within each sport. If the jack of all trades were to be an online casino, it would be PlayZilla.
Horse Racing
For horse racing fans, Playzilla offers a variety of bets. Players can gamble on a lot of aspects of the horse race, such as predicting the order of the top finishers or placing exotic bets such as exactas, trifectas, and more. Prior to placing bets, gamblers typically have access to information on the horses involved, such as their names, jockeys, odds, and previous performance statistics. This information assists players in making informed wagering decisions. Before the race, the odds for each horse are displayed, and they determine the potential prize if the picked horse wins. Players can also view their potential winnings before placing their wagers.
Virtual Sport
The casino offers a variety of virtual sports to choose from, including virtual football (soccer), horse racing, tennis, basketball, and more. Each virtual sport has its own unique gameplay and betting options. Players can place bets on various aspects of the virtual sports event, such as predicting the winner, the final score, the first goal scorer, and more. The available betting options may vary depending on the specific virtual sport being played. The outcomes of virtual sports events are determined by random number generators (RNGs), ensuring fairness and unpredictability. The RNGs ensure that each event is independent and not influenced by previous results.
Games Fairness and RNG
The operator deals in provably fair games that use random number generators, thanks to its exclusive association with trusted online gaming providers.
- Pros
- Large selection of games
- Top software provider names
- Cons
- No blockchain based games (lack of blockchain use)
Security and Licence
Casino Licence
The operator holds a valid Curacao gaming license with e-gaming license no. 8048/JAZ, and you can validate it by clicking on the Antillephone validator badge in the website’s footer. While a Curacao license doesn’t count much, it’s better than risking your money in an unlicensed casino.
In addition to its Curacao license, the online casino runs as a subsidiary of a private company registered in Cyprus with registration number HE 406322, with an address you can get from the website’s footer.
Apart from the website’s general security, PlayZilla doesn’t seem to have avenues users can use to secure their accounts, like two-factor authentication. If you lose your password, however, the online casino will let you recover it using your phone number or email address.
The online casino is also committed to eliminating underage players from its platform. Interestingly, it doesn’t seem to have any measures against underage players until it’s time to withdraw profits, when it conducts a mandatory age verification and blocks the account.
- Pros
- Fully licensed
- It's a subsidiary of a registered company
- Encourages responsible gambling
- Cons
- No two-factor authentication
Customer Support
As expected, the online casino offers customer support for questions or complaints about the service. The website has two support methods: 24/7 live chat on the website and email support.
We recommend using the live chat feature, as it’s the closest thing to a quick response customer service system you’ll get on the platform. On the other hand, you may need to wait much longer to get help via email, sometimes up to 24 hours.
To use the live chat feature, click on the green message bubble at the website’s bottom right corner and start chatting. A customer service agent should join you shortly. During our testing, a customer service agent responded within a minute.
- Pros
- 24/7 live chat
- Email support
- Helpful FAQ section
- Cons
- No phone support
User Experience
PlayZilla’s overall website theme strikes a balance between friendly and professional, making it one of the better online casinos we’ve reviewed in terms of user experience. The green theme doesn’t look out of place, and the website generally loads fast on smartphones and desktop computers.
Live chat is a section of the website that could be better. While it’s not unusable, it loads slowly from the first click, making it seem like the button doesn’t work the first time you try it. That’s right: if you thought the live chat didn’t work, you’re just not patient enough.
Mobile App
Playzilla provides an excellent mobile experience. Although no specific mobile app is available, the website is fully optimized for mobile devices. This means you can use your smartphone or tablet to access all of your favorite games and features. The graphics, animations, and gameplay are all of great quality and as engaging as they are on a desktop computer. The experience is seamless and engaging, whether you like slots, table games, or the live casino. Whether you’re using an iPhone or an Android smartphone, the site adjusts properly to match any screen size.
Restricted Countries
Individuals residing in some countries, known as “Excluded Jurisdictions,” are ineligible to open an account or deposit funds on our Website. Afghanistan, Belarus, Belgium, Bulgaria, Curagao, Cyprus, Denmark, Estonia, France, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, the Netherlands, Spain, Sweden, Ukraine (including Crimea territory), the United Kingdom, the United States of America, and Cote d’Ivoire are among the Excluded Jurisdictions.
How Does PlayZilla Casino Compare to Other Casinos?
The online casino has come out on top across most of the categories of this review, but how does it compare with competing platforms? Here’s a comparison of PlayZilla with other casinos.
PlayZilla
This is a hybrid casino that offers almost every game you can find on a crypto betting site. Its sportsbook is impressive, but it isn’t half as good as the massive library of slot games, live dealer games, and jackpot games available, as you’ve seen earlier.
Here are the features we’ll be using to compare the platform to its competitors.
Security
While this is a generally an excellent casino, it’s somewhat lax on security, which is a bummer. Users can’t enable two-factor authentication, regardless of the method. On the bright side, it has a Curacao gaming license and an age verification system to deter underage users.
Payments
The online casino’s payment flexibility is hard to match, as it accepts cryptocurrencies and fiat. Since it’s available in several countries, you can select your country during registration so it knows what currency it should use for you. Also, it accepts a wide range of popular cryptos.
BitSpinCasino
BitSpinCasino is a hybrid casino, accepting both traditional fiat money and cryptocurrencies. It has a fair selection of games but falls short at the mention of a sportsbook, as the casino currently doesn’t have one.
Security
BitSpinCasino also holds a Curacao gaming license for authenticity, putting it on par with PlayZilla. However, it one-ups the competition by also offering two-factor authentication, a luxury that PlayZilla users can only wish to have.
Payments
BitSpinCasino is excellent in the payments category, as it accepts both fiat and cryptocurrency payments. Depending on the method, BitSpinCasino’s withdrawal limit can range from $500 to $4,000, but PlayZilla caps withdrawals to EUR 1,000 per transaction, making it a win for BitSpinCasino.
SuperSlots Casino
SuperSlots Casino is another online casino, accepting fiat and crypto payments from customers. Again, SuperSlots doesn’t offer a sportsbook, so you may want to stick with PlayZilla if you intend to bet on sports.
Security
SuperSlots holds a Panama gaming license but doesn’t display information about it publicly on its website, signalling distrust. On the bright side, it advocates for responsible betting to help users with betting addiction.
Payments
SuperSlots is a crypto-first casino, but it also supports fiat currency if it’s what you prefer. It accepts several cryptocurrencies, including Bitcoin Cash, Ethereum, Bitcoin, Shiba Inu, and Tether.
Final Verdict
PlayZilla is one of the best casinos we’ve seen, and we’ve seen a lot. It features every kind of game you want in an online casino and even more, including a sportsbook, which is a rarity. The interface is also intuitive, and the customer support system is not underwhelming, scoring it high among competitors.
FAQ
What Payment Options are Available at PlayZilla?
The online casino accepts crypto and fiat payment options, from Bitcoin to Ethereum on the cryptocurrency side to Visa, MasterCard, and NeoSurf on the fiat side.
Is PlayZilla Safe?
Yes, it is a relatively safe online casino, thanks to its Curacao gaming license and its backing by a legitimate company in Cyprus. As long as you’re old enough to use a casino, you should have a smooth experience.
Can I Access PlayZilla Games from Mobile?
The online casino works as well on mobile phones as it does on PC. While the game lacks a dedicated app for either Android or iOS, the web version works well enough for on-the-go gaming.
What casino games can I play at PlayZilla casino?
You can play different slot games, ranging from classics to games with better bonus features. The platform also has RNG-based table games and live dealer titles.
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Facts Checked by Josip Putarek, Senior Author